Company Overview
alphabroder products build brands, champion causes, acknowledge achievements and offer limitless solutions. Our more than 6,500 styles from 60+ brands of classic and trending apparel and products like drinkware, bags, journals, and technology work hard for our customers – like promotional product distributors, athletic team dealers, screen printers, embroiderers, online retailers, and thousands of other businesses. Our customers work hard and fast, which is why we have positioned our 10 distribution and production facilities to cover 99% of the US population in a one to two-day ship. Our primary focus is earning the trust of our customers which is why our Vision is:
Be the Most Trusted & Valued Partner
For Branded Products & Services
Position Summary:
The Integration Developer is the technical point person for supporting EDI/API customers and processes. This position is involved in the entire EDI process and will include working with EDI Support team and directly with customers to assist with debugging customer code, creating sample code for use by customers, complete production support and project tickets, enhance existing integration offerings, and assist as needed with production support issues and escalations. This is a generalist position, emphasizing breadth over depth to assist a wide range of integration customers with a wide range of questions and challenges.
Responsibilities:
- Assist with API and feeds-based integrations and rollouts
- Troubleshoot reported issues with existing API / Feeds integrations
- Respond to customers questions/inquiries
- Resolve defect tickets and support QA with testing programming changes
- Adhere to all release management and version control policies in place
- Participate in customer/departmental conference calls and meetings as required