Alto Stuart is seeking a Resident Services Director for our incredible Assisted Living and Memory Care community. We're seeking an exceptional LPN who is resident care focused but who can also take on the vital responsibility of coaching and training our team. We believe that strong mentorship leads to better outcomes for both our team and the residents we serve.
If you have a proven track record of success in a AL/MC setting as a Resident Services Director or Health and Wellness Director (HWD) - we want to hear from you!
Allegro, Voted Great Place to Work! At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team members who share our passion for providing an inspiring level of care and service. We cultivate a supportive and flexible working environment that motivates and empowers our team members to meet and exceed our residents expectations. The only thing missing is YOU!
The Resident Services Director (RSD) is responsible for oversight of the day-to-day activities in Assisted Living (AL), including resident services, associate management, general administration, and physical maintenance.
Provision of excellent resident services in accordance with all applicable law and regulations to achieve a deficiency-free survey is essential.
The RSD must maintain excellent service, high occupancy, and high resident and associate satisfaction in alignment with the goal of the Community.
Areas of Responsibility
- Create an individualized service plan for each resident in AL with input from Care Staff, updating per policy and as needed. Ensure Care Staff maintains current knowledge of residents' activities of daily living (ADL) needs and requirements.
- Identify the ongoing needs of residents to maintain the highest level of wellbeing.
- Ensure appropriate staffing levels through effective scheduling and maintain department staffing schedules utilizing the electronic payroll system.
- Work closely and maintain daily communications with the Assistant Resident Services Director and/or Program Director for Memory Care in administering and managing the Department, thereby ensuring continuity of care and services for the residents.
- Communicate with families, residents, and appropriate health care providers regarding areas of concern and collaborate to find solutions.
- Other duties as assigned – see full job description.
