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Mobile Technology Operations Coordinator

Job Details

3700 - Corporate Office - Evansville, IN
Full Time
2 Year Degree
Day
Information Technology

Description

Want to get your career moving in the right direction?  Come be a part of the nation’s largest rail crew transportation company as our new Mobile Technology Operations Coordinator! 

 

About PTI – Where the RIGHT way is the SAFE way: 

Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews.

 

Job Summary: 

This position is responsible for supporting the GPS, Crew Nav, and Lytx DriveCam systems in the PTI Fleet vehicles. This position will coordinate a staff of field technicians and be integral in maintaining reliability of each system, including general maintenance and upkeep of hardware equipment. This individual will create and communicate reports and will be a key source for providing analytical information to management.

 

Benefits of Joining PTI: 

  • Multiple benefit plan options including medical, dental, vision, and supplemental insurance options 
  • Paid vacation time, sick time, holiday pay, along with the opportunity for overtime 
  • 401(K) retirement  
  • On the job training 
  • Discounted cell phone plans for Verizon and AT&T 
  • Free gym membership to any Planet Fitness location in the Evansville, Henderson, or Owensboro area 
  • Room for growth and advancement within the company 

 

Responsibilities: 

Data Management

  • Utilize Crew Fleet, Lytx online, Scalefusion, and FleetWave to maintain equipment and vehicle assignments.
  • Configure and manage reports as necessary.
  • Maintain detailed equipment installation and repair records.
  • Process vehicle movement notifications.
  • Coordinate Crew Nav application management on each tablet.
  • Track Crew Nav utilization.

Hardware Service & Management

  • Coordinate installation of Crew Nav and Lytx devices into new vehicles, both locally and at remote locations.
  • Document repair requests and trouble tickets for Crew Nav and Lytx devices.
  • Utilize Scalefusion website to troubleshoot and repair tablet issues remotely as needed.
  • Coordinate with Remarketing and Fleet Departments for the planning of equipment installation in new vehicles.
  • Assist with inventory management and supporting equipment needs for Cross Pointe technicians.

GPS Tech Team Coordination

  • Troubleshoot reported equipment failures and work with Field Technicians and vendors to resolve issues.
  • Coordinate Field Technician work schedules and assignments.
  • Process Field Tech Per Diem requests.
  • Facilitate admin vehicle maintenance with Fleet Department as needed.
  • Coordinate shipping needs for the Field Technicians.

 

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. 

Qualifications

Our ideal candidate would have: 

  • High school diploma/equivalent is minimally required.
  • Project management and/or supervisory experience preferred.
  • Experience with implementing technology solutions, either in fleet applications or fixed-based applications.
  • Intermediate level of MS Office Excel and Word
  • Intermediate level of Windows Systems knowledge
  • Strong map reading skills
  • Team player with organizational, interpersonal, verbal and written communication skills
  • Ability to adapt and work within a dynamic environment and willing to work under pressure and timelines.
  • Must be able to lift up to 40 lbs. 
  • Experience with android tablets, cellular devices, FleetWave, Lytx, or similar fleet and/or GPS platforms preferred
  • Familiarity with 12-volt electrical systems also preferred
  • Possess the ability to troubleshoot and complete basic repairs to hardware equipment.

 

AAP/EEO Statement 

Equal Opportunity Employer/Drug-Free Workplace: PTI is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity, citizenship status, disability, or veteran status. PTI has a Drug-Free Workplace Policy in effect that is strictly adhered to. 

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