Director of Pharmacy

Who We Are:

Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.

NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.

Why work with us?

• We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
• We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
• Our employees voted NHC a Top Workplace in 2020, 2021, 2022, and 2023!

Job Title:  Director of Pharmacy
Department:  Pharmacy
Reports To:  Chief Medical Officer (CMO)
Work Type:  On-Site
Classification:  Full-Time, Exempt
Language Differential:  Ineligible

SUMMARY

The Director of Pharmacy provides operational leadership, direct supervision, expert guidance, and performance oversight for the Pharmacy program to provide the highest level of medical and dental care, health education, and preventive services possible to patients. This position leads the expansion and sustainability of pharmacy services within Neighborhood Health Center (NHC). Pharmacy services include the primary care clinical pharmacy service and dispensing pharmacy service. The Director will split time between administrative duties and provision of patient care as part of a multidisciplinary care team.

Essential Job Duties
Clinical Pharmacy:

• Provides direction and clinical oversight for NHC’s clinical pharmacists and clinical pharmacy program.
• Identifies and investigates opportunities for grant funding of pharmacy department initiatives.
• Ensures profitability and sustainability of clinical pharmacy services program.
• Partners with Director of Primary Care Operations, Director of Nursing, Director of Behavioral Health, and Medical Director of Primary Care in leading the operation of a highly functioning, clinically integrated care team within primary care.
• Uses and regularly updates NHC’s Primary Care Collaborative Drug Therapy Management (CDTM) protocols for disease management in collaboration with the Chief Medical Officer.
• Performs duties of Principal Pharmacist of CDTM protocols per Board of Pharmacy and Board of Medicine rules.
• Makes all hiring and firing decisions for assigned positions in coordination with HR.
• Provides staff with the training, mentoring and resources necessary to carry out their work.
• Manages and evaluates performance of assigned staff. Takes appropriate action when needed.
• Performs other duties as assigned.
• Participates in direct patient care with NHC as a clinical pharmacist or covering the dispensing pharmacy for 0.1-0.2 FTE of your total time.

Dispensing Pharmacy Service:

• Partners with Chief Medical Officer, Chief Dental Officer, Director of Dental Operations, Director of Risk, & Director of Nursing to ensure the pharmacy department operates in compliance with all applicable state and federal rules and regulations.
• Identifies and investigates opportunities for grant funding of pharmacy department initiatives.
• Implements policies and procedures that ensure the dispensing pharmacy department provides optimal pharmaceutical services that meet all legal, accreditation, and certification requirements.
• Provides regular quality assurance of pharmacy department programs and staff.
• Develops and maintains internal P&T Committee.
• Supports the expansion of pharmaceutical care services to patients.
• Provides comprehensive medication review for patients with systematic assessment of each medication for appropriateness, efficacy, safety, and adherence.
• Evaluates the appropriateness of medication utilization. Takes action to prevent or correct deficiencies.
• Makes all hiring and firing decisions for assigned positions in coordination with HR
• Manages, trains, and evaluate performance of assigned staff. Takes appropriate action when needed.
• Performs other duties as assigned.
• Participates in direct patient care with NHC as a clinical pharmacist or covering the dispensing pharmacy for 0.1-0.2 FTE of your total time.

QUALIFICATIONS

Education and/or Experience
Required:

• Doctoral Degree in Pharmacy (Pharm D) from an accredited institution
• Must have completed a PGY1 and PGY2 residency or possess board certification from the Board of Pharmacotherapy Specialties
• At least five years of experience of ambulatory and outpatient pharmacy practice
• At least three years of experience as a clinical pharmacist within a primary care setting

Preferred:

• Experience with 340B operations in a FQHC is strongly preferred
• At least three years of supervision of pharmacy staff across clinical and dispensing pharmacy settings is preferred
• Contract negotiation and budgeting experience
• At least three years of experience of ambulatory and outpatient/dispensing pharmacy practice
• Completion of a PGY1 and PGY2 residency or possess board certification from the Board of Pharmacotherapy Specialties
• Experience with Pioneer RX pharmacy software
• Experience with Epic Electronic Health Record

Licensure/Certification:

• Current and unrestricted Oregon Pharmacy license is required. Board Certification granted by the Board of Pharmacotherapy Specialties (BPS).

Knowledge, Skills, Abilities & Behaviors

• Ability to comply with HIPAA policies and procedures.
• Ability to use good judgement in difficult situations.
• Ability to proficiently use EPIC Electronic Health Record.
• Ability to establish and maintain cooperative working relationships with patients, staff, peer groups and community partners.
• Ability to work cross functionally with other leaders.
• Ability to work in fast-changing environment with diverse individuals and groups.
• Negotiation, critical thinking, and analytical skills.
• Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Knowledge of the principles, practices, and procedures around pharmaceutical use.
• Knowledge of state and federal pharmacy rules and regulations.
• Knowledge of retail and ambulatory care pharmacy operations and practice management.

WORKING CONDITIONS

• Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
• Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.
• Occasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.
• This position will frequently walk, stand, and sit.
• This position will have frequent exposure to communicable diseases, toxic substances, and other conditions common to a clinic environment.
• This position may be required to work evenings and weekends as business needs dictate.
• The noise level in the work environment is usually moderate.

Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.