About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. https://www.springboardhospitality.com/
Primary mission:
You will assist the Director of Sales in preparation of the marketing, advertising, sales plans, programs and annual budget; manages expenses within approved plans and budgets.
SCOPE OF WORK + TEAM
- Reports to Area Director of Sales
- Supports special events team for the West Hollywood collection
- Part of the special events team and catering
- Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
RESPONSIBILITIES
- Meet or exceed booking goals for the local corporate, incentive group markets and military/government.
- Initiate and follow up on leads.
- Coordination of group and transient bookings to maximize profits.
- Maintain and participate in an active sales solicitation program.
- Attend the weekly staff meetings.
- Assist in the preparation of required reports.
- Assist with coordination of all non-group transient sales and catering solicitations to maximize overall profits.
- Monitor production of all accounts and evaluate trends within the markets.
- Be familiar with all Springboard sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues.
- Conduct site inspection of the hotel with clients and FAMs.
- Assist in developing strategies to increase share from competitors.
- Meet and greet onsite contacts.
- Attend all-employee meetings and any other functions required by management.
- Develop networking opportunities through active participation in community and professional associations, activities and events.
- Create plan that will be used during negative trends in the market place.
- Prospect new clients.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts.
- Invite clients to the hotel for entertainment, lunches, tours and site inspections.
- Assist in implementing special promotions.
- Assist in the preparation of required reports in a timely manner.
- Assist with social media marketing.
- Prepare presentations and proposals.
- Strong emphasis placed on specific Hawaii properties.
