PARKING LOT ATTENDANT (PART-TIME)

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above and beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work-life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. https://www.springboardhospitality.com/

Primary mission:

A parking attendant is responsible for providing efficient and courteous parking services to customers, ensuring the orderly and safe parking of vehicles, and maintaining the cleanliness and security of the parking facility.

SCOPE OF WORK + TEAM

• Reports to the General Manager
• Supports Security Team

RESPONSIBILITIES:

• Greet and assist customers in a friendly and professional manner.
• Provide information on parking rates, policies, and available parking spaces.
• Compare trace reports with vehicles on site.
• Check arriving vehicles and confirm if they are house guests or arriving guests.
• Direct vehicles to available parking spaces.
• Monitor parking facilities to prevent unauthorized parking or misuse of parking spaces.
• Maintain a safe and organized parking environment.
• Report any suspicious activity to security.
• Keep the parking facility clean and free from debris.
• Report any maintenance or repair needs to the Supervisor.
• Maintain records of daily transactions, including the number of parked vehicles and any incidents.

Qualifications:

EXPERIENCE:

• • • 1+ year of customer service preferred.

SUBJECT EXPERTISE:

• Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
• Report any unusual occurrences and/or request to Supervisor.
• Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
• Must be service oriented with excellent customer service and sales skills.
• Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language.
• Must be energetic and outgoing.
• Must possess excellent interpersonal and organizational skills.
• Must be able to follow directions with attention to detail, speed and accuracy.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to multi-task in a fast-paced work environment.
• Must be able to stand and be mobile for the entire shift.
• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

OTHER EXPECTATIONS:

Abide by payroll policies, procedures, and rules of conduct as stated in the Springboard Hospitality Associate Handbook.

• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: None.
• Hours Required: Based on business operational needs.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full-Time Benefits

• Competitive Base Salary
• PTO
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Additional Per Position

• Employee Rates at all of Springboard Hospitality’s 35+ Hotels
• Monthly Cell Phone Stipend
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people, technology, and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.  Springboard provides equal employment opportunities for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.  Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions by applicable laws.