About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
https://www.springboardhospitality.com/
Primary mission:
Responsible for developing, implementing, and optimizing Revenue Management policies, procedures, and strategies within an assigned collection of properties to maximize revenue potential.
SCOPE OF WORK + TEAM
- Reports to Corporate Director of Revenue Management
RESPONSIBILITIES
- Responsible for implementing and optimizing Revenue Management policies, procedures, and strategies within an assigned collection of hotels to maximize profitability through the implementation of effective pricing and distribution strategies
- Regular communication with, and solicitation of feedback from, General Managers, regional counterparts from other disciplines, Corporate and Ownership groups
- Provide recommendations to all constituents in keeping with Revenue Management Standards, approved business processes, and company goals
- Develop documentation and provide training content to educate hotels on Revenue Management Best Practices, system functionality, and brand and company initiatives
- Work closely with the corporate team to ensure a consistent message is delivered to all hotels
- Ensure hotel level forecasts reflect current business volumes and trends, anomalies or major variances are questioned and validated
- Manage and oversee strategy for all 3rd party distribution
- Analyze overall monthly regional performance and provide summary report with recommendations to improve long term strategies.
- Develop plans where needed to overcome deficiencies
- Provide guidance and feedback during the budgeting, forecasting and commercial planning process with hotels and markets within realm of responsibility
- Work with other Revenue Management counterparts to ensure market share goals are being met and any deficits are documented and there are plans in place to regain advantage
- Complete audits of hotels to ensure compliance with Revenue Management Standards
- Track compliance with standards or recommendations and follow-through to completion
- Effectively evaluate market demand by utilizing turndown, property diagnostics, CRS reports, market share, competitive pricing and STR Data reports
- Proactively review and analyze rate and inventory management and strategy effectiveness
- Effectively use Company systems and tools to determine, implement and monitor accurate selling strategies in all distribution channels
- Evaluate and make recommendations on strategies to improve group sales
- Any other reasonable requests made by Management