About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
https://www.springboardhospitality.com/
Primary mission:
As a Shuttle Driver, you will be responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service, special comforts and acts of kindness. You will be responsible for transporting guests to and from the local airport and occasionally complete runs to local attractions. Must be friendly and will assist front desk agents as needed.
SCOPE OF WORK + TEAM
- Reports to Front Office Manager
- Supports special events team
- Part of the Front Office Department
RESPONSIBILITIES
- Provide management-approved and scheduled shuttle runs from the hotel to the airport, or as otherwise directed by management.
- Be the first and last point of contact for many of the hotel guests, so Drivers must be able to demonstrate a positive guest interaction experience.
- Maintain the hotel's operating equipment, including the vehicles, in a clean and ready state at all times.
- When not on a scheduled run, Shuttle Drivers will perform necessary duties within the hotel, as directed by management.
- These duties will include bellman functions, guest amenity deliveries, delivery of to guest requested items, etc.
- The vehicles have hotel logos viewed by the general public, so all activities by the Shuttle Driver are a reflection of the hotel. Drivers will maintain the highest level of courtesy to all vehicles while on runs.
- Other duties may be required as requested by supervisor.