MASSAGE THERAPIST – THE WILDE RESORT $9.00/hourly+ commission +tips
About our resort and our company:
Become a part of a team that is recognized as the #1 boutique resort in Sedona and a part of a growing company called Springboard Hospitality. We are centrally located in West Sedona, on 89A at the base of Thunder Mountain. We have a culture that ensures all guides feel welcome, cared for and eager to return, every day. Great benefits and vacation plan. Springboard is a 30-year-old company turned start-up that is making waves in Hospitality!
With over forty hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy small-scale hospitality management company. Join us as we launch into our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.
Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.
Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves every day. Those five words are...
PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE.
PRIMARY MISSION
Provide consistent professional spa massage and body treatments compliant with spa protocols and accepted documentation practices to create a healthy stress-free environment for relaxing and to meet the needs of guests in accordance with Springboard Standards. The full-time massage therapist position requires a minimum of 30 hours a week, including both time spent providing services and time spent in administrative, training, and organizational tasks. This position is eligible to participate in and receive full-time hourly benefits.
SCOPE OF WORK + TEAM
- Reports to the Director of Spa and Spa Manager
- Supports spa staff
RESPONSABILITIES
- Using comprehensive knowledge of various massage modalities and common understanding of body treatments, evaluate clients by conducting various motion and muscle testing and suggest treatment plans in accordance with spa’s specific massage and body healing offerings.
- Perform prep work, correctly clean, and restock room as necessary upholding the standards of hygiene and sterilization as directed by law and the spa’s policies and procedures to maintain a clean and sanitized work environment.
- Help to organize spa storage
- Handle guests’ queries and concerns efficiently and politely and provide exact, suitable, and instant responses to all requests by guests.
- Possess the aptitude to work with no direct supervision and maintain a constructive attitude to add to quality work environment.
- Maintain and replace linens between appointments.
- Alert management to order linens, supplies and backbar.
- Properly care for tools and use proper amounts of backbar product to assist with cost controls.
- Communicate and assist in reenforcing treatment protocols and monitoring product usage and reenforce spa updates as needed
- Create/update treatment/product protocols
- Inform management of compliments/concerns of provider regularly scheduled work performance
- Schedule provider trainings, conduct trainings and report to management with all comments/concerns
- Be a positive role model for all providers
- Assist coordinators/attendants if needed
- Ensure all areas of the spa are always clean and orderly
- Perform special projects and other responsibilities as assigned.
- Regularly present at, take part in and support training and staff meetings for the spa
- Help in all areas of spa operation as requested by organization
- Actively support the spa, treatments, services, and retail, in addition to programs, promotions and/or discounts obtainable
- Executing professional boundaries and does not engage in dual relationships with clients
- Converse to management all occurrences connecting staff or guests in the spa that require notice
- Efficiently inform and teach guests concerning specific wellness concerns.
- Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
- Demonstrate a working knowledge of all company safety and security procedures.
Education and Experience
- Minimum three years’ experience providing massage services in a high-end salon or luxury spa environment.
- High school or equivalent; Must hold and maintain a current state of license; 500 hours of massage training from an accredited school.
- Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage.
- Able to perform at least 5 treatment hours of massage daily. An ideal candidate will be able to perform the core modalities of massage along with several specialty modalities and body treatment knowledge.
Skills and Abilities
- Able to read and speak English; able to lift, push, carry 20 - 50 lbs.
- Must be able to stand for an entire shift and be able to move throughout the Spa/hotel areas.
- Must be able to work holidays, weekends, and flexible shifts/hours.
- Physically capable of using the required equipment and/or tools specific to position.
