Public Space Attendant – THE WILDE RESORT $16.50/hourly
About our resort and our company:
Become a part of a team that is recognized as the #1 boutique resort in Sedona and a part of a growing company called Springboard Hospitality. We are centrally located in West Sedona, on 89A at the base of Thunder Mountain. We have a culture that ensures all guides feel welcome, cared for and eager to return, every day. Great benefits and vacation plan. Springboard is a 30-year-old company turned start-up that is making waves in Hospitality!
With over forty hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy small-scale hospitality management company. Join us as we launch into our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.
Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.
Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves every day. Those five words are...
PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE
PRIMARY MISSION
The Public Areas Attendant is responsible for maintaining the cleanliness of the Lobby, Pool, Public areas, back of the house and offices. In addition, the Public Space Attendant refreshes and maintains the cleanliness of the public bathrooms around the hotel and performs special projects for the Housekeeping Staff and does so without disrupting any of the daily functions of the hotel or without disturbing guests.
SCOPE OF WORK + TEAM
- Reports to Director of Housekeeping, Executive Housekeeper, and Housekeeping Manager
- Supports Housekeeping team
RESPONSIBILITIES
- Walk all assigned areas at beginning and end of shift; remove newspapers, pick up and replace towels in pool area, empty trash containers, and ash urn in public areas into proper containers. Dusts all tables, lamps, and ledges in all public areas and corridors and other assigned areas. Inspect the condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights.
- Maintains supply levels in the public areas, i.e. pads and pencils, toilet paper, and Kleenex. Maintains and cleans all public washrooms, checking twice each hour. Makes routine checks of all public areas to ensure cleanliness. Maintains the cleanliness of all windows, glass, and doors in public and employee areas.
- Checks elevators, pool area, mops floor, cleans carpets, and polishes brass as necessary. Maintains elevator tracks. Performs cleaning tasks in public areas, including vacuuming, sweeping, moping, and collecting garbage.
- Clean public and employee restrooms and showers. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
- Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventive or other maintenance issues in public areas or guest rooms.
- Always respond, in a friendly, helpful, and courteous manner to guests, managers and fellow associates. Follow all company and safety and security policies and procedures. Report all guest issues and complaints to management
- Always respond, in a friendly, helpful, and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.
- Coordinate with Housekeeping Supervisor on work priorities, provide assistance, attend meetings as required by management.
- Perform special projects and other responsibilities as assigned.