REQUIREMENTS:
Training and Experience:
Master’s Degree and two years’ experience in operational management in a clinic or hospital; or a Bachelor’s Degree and five years’ experience in operational management in a clinic or hospital; or an Associate’s Degree and 10 years’ experience in operational management in a clinic or hospital. Experience working in patient-centered care teams preferred.
Excellent written and verbal communication skills required. Federally Qualified Health Center (FQHC) or Ryan White CARE Act clinic experience a plus. Previous supervisory experience required. Passion for working with the LGBTQ+ community and people living with HIV/AIDS required. Bilingual in Spanish preferred.
Must have problem solving and organizational skills in order to ensure a productive work environment and achievement of goals. Experience in staff supervision, case management, utilization management and quality improvement projects are preferred. Experience in sexual health including STD screening and treatment, and PrEP/PEP navigation and treatment is preferred.
Knowledge of:
Knowledge and experience working with electronic health records, eClinicalWorks preferred.
Health and social concerns of diverse populations such as gay and non-gay identified men who have sex with men and other genders, individuals who share injection paraphernalia, heterosexuals, women at sexual risk and transgender individuals.
Ability to:
Ability to provide services in a non-judgmental fashion and work effectively with diverse populations is required as is the ability to maintain records and follow clinical guidelines/protocols. Must be able to work efficiently and complete tasks with a high degree of accuracy; work and solve problems independently; work flexible hours in order to complete tasks and meet client needs. Ability to be flexible in handling unanticipated client needs is required.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.