SecurShred Operations Manager

Summary/Objective

The employee will be responsible for all day-to-day functions of the shredding operation. This position is also responsible for enforcing and maintaining all policies, procedures, and maintenance and security requirements. Further, this position will promptly, professionally, and courteously meet internal and external customer needs.

Major Work Duties

Essential Job Functions

•  Train, educate, and directly manage the warehouse staff (including all clients, Direct Support Professional staff, Truck Drivers, and/or Typical Peers) in safely and adequately handling, shredding, and baling of shredded materials.
• Train, educate, and oversee the Truck Drivers in the truck's safe operation and other equipment and the following of the Driver's Service Manual.
• Set up and oversee all Truck Driver service routes and ensure all customer stops meet the expected service needs and times.
• Sort and organize service tickets and add weights/service information to completed work orders.
• Supervise and manage warehouse operations and staff to ensure a constant and measured material flow to the various functional areas, providing safety and maximum efficiency.
• Oversee all facility and equipment maintenance and cleaning requirements to provide a safe, clean, and orderly work environment.
• Operate forklift to lift, move, and load material around the warehouse and off/on trailers as needed.
• Manage all staff and client scheduling, breaks, and time off.
• Oversee submission of payroll and service billing into respective systems, and submit any payroll change documentation as required.
• Complete required reports/forms as requested in a timely, complete, and accurate manner
• Functions as a backup to General Manager (providing assistance to answer phones and service drop-in customers) and Truck Drivers (drive service routes in the event of PTO or leaves of absence).

• Ability to safely operate a delivery truck and forklift.
• Ability to follow verbal and written instructions.
• Ability to listen and communicate with internal and external customers and other contacts professionally and courteously.
• Working knowledge of safe working practices and other rules and regulations about the work environment.
• Ability to work a varied schedule and flexible hours.
• Good administrative and communication skills

Supervisory Responsibility

This position supervises the day-to-day functions of the shredding operation, the truck drivers, the Direct Support Professionals and/or the typical peer positions.

Work Environment

This job operates in both a professional office environment and an industrial environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines, and industrial equipment such as trucks, forklifts, and shredders.

Physical Demands & License/Other Requirements

• Pass drug testing.
• Pass a seven-year employment background check.
• Pass a seven-year (and subsequent annual) felony background check.
• Pass physical (including a range of motion and visual testing)
• Ability to lift, push, pull, and carry at least 50 pounds.
• Ability to stand, work, and move freely about the facility's overextended hours.
• Have a valid driver's license.
• Have or be willing to obtain a Forklift Operating Permit.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are tentative.

Required Education and Experience

• High school graduate or equivalent.
• Experience in dealing with persons with disabilities or willingness to participate in the training given.
• Experience in the transportation or route pick-up/delivery industry.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. 

 Signatures

All levels have approved this job description of management:

Manager____________________________________________________

HR_________________________________________________________

The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.

Employee__________________________________

Date_____________