Operations Manager, Natural Resource Management

Position title: Manager, Natural Resource Operations

Division: Social Enterprise

Department: Natural Resource Management

Reports to: Director, Natural Resource Management

FLSA Status: Full-time/Exempt

Compensation: $70,000 - $82,250 annual salary (based on level of experience and ability)

Schedule: Monday - Friday, 8:00am to 4:30pm, occasional evenings and weekends

Location: This position is 100% in person, located at 2650 Senter Road, San Jose, CA 95111. Some presence may be required at our other location at 1560 Berger Drive.

Travel: Local travel may be required up to 50% of the time.

About the San Jose Conservation Corps (SJCC+CS):

San Jose Conservation Corps + Charter School offers an engaging work environment focused on growth, teamwork, and making a positive impact. We value collaboration, respect diverse perspectives, and provide opportunities for employees to contribute their skills to create a hopeful and sustainable community. Whether you're passionate about education and development, environmental conservation, or community engagement, joining our team means embracing a shared commitment to service and the chance to make a meaningful difference. Be a part of our mission to create transformational change and learn more at www.sjcccs.org.

Position Summary:

The Natural Resource Operations Manager is responsible for overseeing day-to-day operations of the San Jose Conservation Corps’ (SJCC) Natural Resource Management department, which involves job training, revenue generation and achievement of environmental goals. This is an impactful leadership position, which involves managing departmental supervisors, the management of Corpsmember training and mentorship, grant and contract management, partnership management and safety of the department.

Job Duties:

Operations Management

• Oversee the daily operations of SJCC’s contracts for the Natural Resource Management department, which includes Resilience Corps and Environmental Projects.
• Work with coordinators to assure invoicing documentation is given to finance in a timely manner.
• Verify that all safety procedures are implemented in the department.
• Maintain regular communication and deepens collaborative relationships with critical contract partners, including state and local agencies.
• Evaluate programs, track and document results.
• Deliver reports and metrics to the Director as required.
• Oversee departmental safety.
• Ensure compliance with all state and local health, safety, work and facilities requirements.

Leadership & Mentorship 

• Work with SJCC leadership to establish training programs for Natural Resource Management staff.
• Implement skills training on worksite and facilitate intentional discussions via informal lessons to contribute to the staff’s professional growth and group dynamics. 
• Promote staff development and a healthy, supportive community. 
• Must be willing to follow and enforce all SJCC policies, maintain professional boundaries, and appropriately represent the San Jose Conservation Corps.

Project Management & Implementation 

• Delegate project work to up to 17 SJCC staff members, and 100+ Corpsmembers.
• Manage on-the-ground quality and quantity of project work. 
• Think critically to resolve issues and solve problems.
• Communicate effectively & coordinate logistics with project partners and SJCC staff. 
• Conduct annual performance evaluations on direct reports and provide guidance to supervisory staff on evaluating Corpsmembers.

Safety & Risk Management 

• Oversee implementation of environmental and health safety protocol;
• Exhibit strong situational awareness & promote a culture of safety.  
• Occasionally transport crew and equipment safely in SJCC vans or large vehicles.

Administration 

• Verify coordinators are overseeing the completion of attendance tracking, daily and weekly reports, Corpsmember evaluations, disciplinary action forms, incident reports, etc., and submit in a timely and highly detailed manner. 
• Create rosters and track attendance daily in Paycom;
• Track all project related outcomes and deliverables, such as collection weights and quantities.  
• Track team progress, training, and key project data. 

Monitoring and Evaluation

• Collaborate with the Director to identify key performance indicators and desired program outcomes. 
• Track program performance and provide regular reports to the Director and Department colleagues.
• Provide required information for contract management. 

Corpsmember Development

• Support the development of program standards and implement training and certification programs that prepare Corpsmember for workforce integration.
• Coordinate with SJCC career, college and case management counselors to assure corpsmembers have access to all services available.
• Regularly recognize Corpsmembers achievements and progress toward goals. 

Equity and Inclusion

• Help build a work culture that values the range of different backgrounds and identities that people bring, appreciates that diversity makes us better at what we do, and strives to create an environment in which everyone on the margins can thrive.
• Ensure that all staff and Corpsmembers feel safe and valued.

Salary and Benefits

• Salary: $70,000 – 82,250 annual salary. The salary is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale (salary range).
• 403(b) Retirement Benefits (up to 3% employer match provided after 1 year of service).
• Credit Union and Employee Assistance Plan.
• Medical, Vision, Dental, and Life Insurance.
• Holiday, Vacation, and Sick Pay.
• Subsidized annual Eco Pass.

Work Environment & Requirements

Position requires sitting, standing, balancing or walking on uneven and slippery surfaces, reaching, twisting, turning, climbing, kneeling, bending, stooping, squatting, crouching, grasping, reaching overhead and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment, plus the ability to speak and to hear. The ability to lift, carry, push and pull tools, equipment and supplies weighing up to 50 pounds is required. The incumbent in this position works outdoors in all weather conditions, including wet, hot, and cold. In the course of work the incumbent may be exposed to biologic/infectious agents, unpleasant odors, fumes, smoke, dust and air contaminants, and insects. The nature of the work may also require the incumbent to use power and noise producing tools and equipment, drive motorized vehicles, work near moving equipment, vehicles or machinery, work on ladders or scaffolding or at heights. The incumbent may be required to use protective clothing, equipment, or devices, and may work near hostile or offensive individuals. May be exposed to biohazards and/or hazardous chemicals. The nature of the work requires that the incumbent to use power and noise producing tools and equipment and drive motorized vehicles, commonly subjecting the incumbent to vibration. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

Equipment Used: The incumbent of this position will be utilizing various power tools, equipment, and Company vehicles. Vehicles include mainly passenger vans, and occasionally a pickup truck with a trailer or flat bed with the proper training

Reasonable Accommodations: The San Jose Conservation Corps + Charter is committed to the full inclusion of all qualified individuals. As part of this commitment, SJCC+CS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact accommodations@sjcccs.org.

NOTICE: The statements herein are intended to give a broad description of this job function and should not be construed as an exhaustive list of all responsibilities, duties and skills required. Other duties and/or projects may be assigned.

SJCC Commitment to Diversity, Equity, and Inclusion:

The San Jose Conservation Corps + Charter School provides equal employment opportunities to all employees and applicants for employment. The Corps and School does not discriminate based on an individual's race, sex, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, military and veteran status, sexual orientation, age, gender, gender identity, gender expression, genetic information, hair style, hair texture or any other basis prohibited by law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. 

Employment At-Will

The San Jose Conservation Corps + Charter School is an “At-Will” employer. This means that employment with SJCC+CS is voluntarily entered into and staff members are free to resign at any time.  Similarly, SJCC+CS may terminate the employment relationship at any time, with or without cause or prior notice, as it deems appropriate. This at-will employment relationship can be changed only in a written agreement signed by the staff member and the Executive Director of SJCC+CS.

**SJCC+CS IS A MANDATORY COVID-19 VACCINATION EMPLOYER**

All new hires will be required to provide proof of vaccination absent an approved medical or religious exemption prior to their start date. If a new hire is in the process of being vaccinated, their start date may be adjusted to a future date after they have been vaccinated.  Fully vaccinated means at it has been at least two weeks since the person has completed the entire recommended initial series of a COVID-19 vaccine.

To Apply:

This position is open until filled. Please apply online at sjcccs.org/jobs and submit the required documentation.

San Jose Conservation Corps + Charter School is a safe, inclusive environment that welcomes individuals from diverse backgrounds and experiences. We strongly encourage individuals from marginalized or underrepresented groups to apply. We understand that some applicants may feel discouraged when they see a long list of job requirements and do not meet every single criteria - we urge you to apply nonetheless. At SJCC+CS, we do not seek a "perfect" candidate because we believe in our core values of Respect, Education and Development, Safety, Empathy, and Equity and Inclusion. If you are enthusiastic about making a difference, passionate about our mission, and dedicated to our values, we invite you to apply. Join us in creating a culture of excellence and transformational change.

Minimum Qualifications:

• High School Diploma;
• 3 years of supervisory experience OR;
  • Equivalent education, such as an associates’ degree, AND at least 2 years of work experience that demonstrates ability to work in team-oriented settings and leading others.
• 2 years of experience and/or training in park management, natural resource, or environmental programs.
• Excellent written and verbal communication skills;
• Excellent organizational and time management skills;
• Must pass state and federal criminal background checks.

Driving Record and Requirements: This position requires driving one or more company vehicles. If the position is offered and accepted, candidates must submit a copy of their DMV driver’s record. The candidate also must possess and continue to maintain a valid California Class C driver’s license and a clean driving record.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in the United States. Please be informed that San Jose Conservation Corps + Charter School will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Medical Verification: State law requires all employees working with youth to provide medical verification of negative tuberculosis test results within the last year. Employees will also be required to submit proof of COVID-19 vaccination.

Background Check and Fingerprinting: If the position is offered and accepted, candidates will be required to undergo Live Scan Fingerprinting as well as a background check, which includes a state and federal criminal history record check.

Drug Screen: If the position is offered and accepted, candidates will be required to undergo and pass a 5-panel drug screen.

Preferred Qualifications:

• Bachelor's degree (BA or BS) in Environmental Studies, Natural Resource Management, or related field from college or university;
• Three years of program management experience involving training young adults;
• Class B Driver’s License with airbrake and passenger endorsement;
• Public and/or private grant development;
• Business and/or contract development.

Competencies

Strategic Thinking: Executes the strategic plan through roles and responsibilities clearly divided amongst each employee in the department that serves the purpose of the plan.

Culture: Contributes and maintains the desired organizational culture by outlining values and norms of expected behaviors; Demonstrates awareness of organizational values of Respect, Learning & Development, Safety, Empathy, and Equity & Inclusion.

Communication: Excellent communication skills; clearly communicates the organization’s vision and mission to all employees; clearly communicates expectations, roles, and responsibilities to each employee; communicates with employees in an effective manner and on a regular basis.

Team: Leads cross-functional team members in order to achieve goals.

Business Acumen: Implements organizational policies and procedures.

Delegation: Delegates tasks/projects in order to meet goals and objectives.

Flexibility & Risk: Embraces ambiguity and uncertainty, coping with and embracing changes in strategy from executive team.

Customer / Client Focused: Clear understanding of stakeholder needs, preferences, interests, timelines and decision-making criteria.

Financial Acumen: Demonstrates understanding of policies and procedures regarding expenditures, budgets, and financial goals of the organization set forth by the executive team.

Best Practices: Knowledge of best practices in organizational operations including capitalizing on technology, outsourcing, management, and social networks.

Emotional Intelligence / Self Mastery: Demonstrates emotional intelligence and self-mastery by placing value in continued personal growth.

Data-Informed Decision Making: Collects and reports data as requested in a timely manner. Quality of work is in line with the expectations outlined by the requesting party. Ability to review and audit data, flag outliers, and correct errors. Understands data and what it means.