HOUSEKEEPER

Job Summary

Responsible for maintaining guestrooms and bathrooms clean and in order. Remove trash. Ensure safety and sanitation compliance. Follow standards of cleanliness.

Job Duties

• Learn and maintain knowledge of bed making, ensuring linens are clean, and in good repair. Follow procedures and standards.
• Inspect doors, windows, equipment, structures or materials to ensure guest safety and safe operations. Report any malfunctions or potential unsafe situations.
• Wash shower walls and tub, toilet seats and stall walls. Wipe exposed pipes, clean mirrors, sinks and walls to ensure a clean restroom area.
• Maintain a clean room by polishing, dusting, and/or scrubbing fixtures, décor items, furniture, etc.
• Maintain a clean room by sweeping, mopping, vacuuming, hand-washing and/or polishing floors, carpets, hallways and other areas.
• Ensure equipment such as electronics, furniture, fixtures, etc. is in proper working order. Report any repairs needed.
• Inspect closets and drawers for forgotten items, cleanliness, and restocking supplies such as blankets, pillows, hangers, etc.
• Replace towels, amenities and literature and ensure supplies are clean and presentable for arriving guests.
• Clean windows, doors, and closets in rooms and public areas, as needed.
• Maintain housekeeping carts properly stocked with amenities.
• Remove trash from diverse areas.
• Learn and maintain knowledge of cleaning chemical’s safety, emergency procedures, contamination procedures, signs, and healthy hazards. Ensure OSHA requirements are met.
• Inspect all items for proper cleanliness before placing them in assigned areas.
• Ensure storage areas and carts remain organized, and proper storage procedures are followed.
• Perform weekly cleaning of department tools, as assigned.
• Ensure guest property is treated in a trustworthy manner. Follow Lost & Found procedures.
• Maintain confidentiality of sensitive information.
• Maintain regular and punctual attendance

• Comply with all company standards, policies and procedures.
• Assist department, as needed.
• Additional duties, as required.

Qualifications

• Over three months related experience and/or training; preferred.
• Previous Hotel housekeeping experience, preferred.
• Self-starting with a pleasant disposition, and strong attention to detail.
• Must be able to communicate in a professional manner with guests and visitors.

Physical Environment

The position performs indoors and it is exposed to humid, hot, cold, and wet conditions.

The position requires the ability to perform repetitive cleaning movements; and move about rooms, elevators, storage areas, and it is exposed to cleaning chemicals. The position requires the manipulation of cleaning equipment, products and waste.

The position constantly requires the ability to communicate effectively orally and in writing; and requires to perform duties in a stooping, kneeling, or crawling position.

The position frequently requires to move items up to 50 lbs.

The position occasionally requires to move items up to 100 lbs.

Notes

-A hospitable demeanor must be projected at all times.

-The hotel operates seven days per week, twenty four hours per day; schedules are reflective of business needs and employees may be requested to be available to work on days, evenings, weekends and/or holidays.

-Description subject to change at any time. Description is not an exhaustive list of all the tasks that may be assigned. Management reserves the right to assign or reassign tasks.

-The hotel offers employment at-will, as defined under applicable law. The employment relationship can be terminated by the employee or the hotel for any reason, at any time, with or without prior notice and with or without Cause.

-Reasonable accommodations may be made to enable employees to perform the essential functions of their job, absent undue hardship.