Parts Salesperson - Pierre

Purpose

This position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Outside oil sales and delivery
• Routinely lifts items weighing up to 50 lbs
• Hours for this position:
  • Pierre store hours: Monday - Friday 7:30am - 5:30pm.
  • Will work some Saturdays.
  • Will be on a rotation for carrying the After-Hours Parts phone.

Experience, Education, Skills and Knowledge

• High School diploma or equivalent experience
• Basic parts and machinery knowledge is preferred, but we are willing to train the right person.
• Self-motivated
• Ability to work in a team environment
• Experience connecting with customers, maintain professional image, establish rapport is preferred, but we are willing to train the right person.
• Demonstrated basic understanding of the selling processes is preferred, but we are willing to train the right person.
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications is preferred, but we are willing to train the right person.
• Must be able to drive forklift for unloading and loading incoming and outgoing items.
• Must be able to drive for pulling oil trailer with pickup