Company Overview:
Service by Medallion is a leading building maintenance company that specializes in delivering comprehensive, sustainable, and innovative solutions to businesses across various industries. With a commitment to excellence and customer satisfaction, we are seeking a dynamic, hands on, and results-driven Vice President of Sales and Business Solutions to lead our sales efforts and drive business growth. Service by Medallion has been voted a top workplace for 5 years in the San Francisco / Bay area.
Position Overview:
The Vice President of Sales and Business Solutions will drive the strategic direction, execution, and management of the sales organization at Medallion. This hands-on role is focused on accelerating revenue growth, expanding market share, and enhancing client relationships while leading and mentoring a high-performing sales team. The VP of Sales will work collaboratively with the executive team to align sales strategies with the company’s overall vision and objectives, leveraging our award-winning services, industry-leading innovation, and cutting-edge building maintenance solutions.
Key Responsibilities:
Sales Plan, Leadership, and Execution:
- Develop and execute a comprehensive sales plan to achieve revenue growth and market expansion goals. Lead the sales team to expand market presence and drive business development in key customer segments.
- Conduct quarterly sales objective reviews, deploy sales quotas, and align geographical and financial goals.
- Lead, mentor, motivate, and manage a team of sales professionals, providing guidance, support, and ongoing training to maximize their performance.
Market Expansion:
- Identify new market opportunities and develop strategies to penetrate new markets, focusing on expanding Medallion's footprint across various industries.
- Target new business opportunities and market segments, expanding the company's customer base through a disciplined customer segmentation framework.
- Build and nurture strong relationships with key clients and IFM/PM leaders, understanding their needs and ensuring exceptional customer satisfaction.
- Conduct regular market research and competitive analysis to identify trends, opportunities, and potential threats.
Team & Cross-Functional Leadership:
- Recruit, mentor, and develop a high-performing sales team, fostering a culture of performance, accountability, and continuous improvement.
- Collaborate closely with marketing, operations, and other departments to ensure alignment and effective execution of sales strategies, driving cross-functional collaboration to support customer acquisition and retention efforts.
Alliance Partnership & Thought Leadership:
- Build and maintain strong relationships with key clients and partners, understanding customer needs and tailoring service offerings to provide exceptional value and service.
- Champion innovative approaches to sales and service delivery, staying abreast of industry trends and incorporating best practices into the sales plan.
- Attend industry association events and other functions to promote the company’s presence and drive growth.
Sales Analytics & Reporting:
- Utilize data-driven insights to monitor sales performance, forecast revenue, and identify trends. Provide regular updates to the executive team on sales progress and market dynamics.
- Prepare and present CRM-driven sales reports, and conduct pipeline reviews, forecasts, and weekly performance metrics for the executive team.
- Stay updated on industry trends, best practices, and emerging technologies to drive innovation in the sales process.
- Other duties as assigned per business needs.
