Seasonal Visitor Services Associate - Long Hill

Long Hill, a scenic public garden located in Beverly, is currently hiring a team of part-time Visitor Services Associates for our annual Halloween on the Hill event. This incredible property will transform for the month of October with carved Jack-o'-lanterns, lights, and other Halloween installations to create a unique experience for visitors of all ages.

Visitor Services Associates work to further the mission of The Trustees and preserve our special places by providing superior service during this annual event during the months of September and October.

Essential Functions:

• Oversee check-in and ticket admission of the event while helping to maintain the overall visitor experience.
• Assist with overall event preparation and set-up
• Accurately and efficiently conduct a variety of sales in our pop-up retail shop and concessions area.
• Assist with event parking
• Join training sessions prior to event to have an overview of event and overall trail.
• Provide excellent customer service by answering visitor questions about the event trail, the event, and the property.

Requirements:

• Interest in gardens and history

• Desire to engage with and serve the public

• Attention to Detail and a friendly demeanor

• Strong communication skills, dependability, and punctuality

• Flexibility to support property operations in a variety of positions

• Keep public-facing workstations neat and stocked with relevant materials 

• Provide flexible availability including evenings and weekends as needed 

• Represent the property in a professional manner with appropriate attire

• Background check required

• This position typically works a Wednesday-Sunday schedule for the event, with evening shifts and daytime shifts for event set-up.

• Able to work well with people in a team environment and to communicate effectively, both in writing and orally

• Able to function and act both independently & as a team, plus make decisions & multitask under pressure.

• Math skills for handling and counting cash

• Able to consistently lift 40lbs & stand for long periods of time (at least 6 hours)

Education and Experience:

• High School Diploma Required

• Candidate must be at least 18 years of age with a minimum of one year of work experience.

• Bi-lingual applicants are encouraged to apply

In addition to competitive pay, The Trustees offers the opportunity to be part of a dedicated team across New England who believe in celebrating and protecting our special places, for everyone, forever.

About Long Hill:

Long Hill was owned and cared for by the Sedgwick family from 1916 to 1979 – their beloved summer home that, in the 1950s, became their year-round haven. Today, visitors delight in the beauty of Long Hill’s structured and naturalistic gardens as well as a network of woodland trails. A diverse collection of trees, shrubs, and distinctive perennial plants provide color during the growing season, peaking in May and June and providing structure and beauty throughout the year. With an ever-growing calendar of public events and festivities, you’ll find ample reason for frequent returns.

About The Trustees: 

The Trustees places are open to all, and we thrive by involving as many people as possible in what we do. Founded in 1891 by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts.  We aim to protect special places for future generations to enjoy in perpetuity. We have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. We are a non-profit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households 

The Trustees offers competitive compensation, as well as the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors and the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, sex, gender, sexual orientation, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

Our commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.