The Parts Director is responsible for the sales, marketing and operational efforts of a multi-location Parts Department to achieve profitability and inventory turn objectives and maximize customer satisfaction.
KEY RESPONSIBILITIES AND PERFORMANCE MEASURES
- Forecast goals and objectives for the departments working within a yearly planned budget
- Maintain departmental staffing levels appropriate to markets, budgets and Customer satisfaction requirements
- Understand all current and future technology available to enhance the customer experience while increasing throughput in all service locations.
- Actively monitor and adjust pricing matrixes to maximize sales and gross profit
- Develop high performing culture with opportunity for growth
- Oversee a balanced inventory, maximizing turns and minimizing obsolescence
- Implement and maintain an effective core strategy, minimizing waste and inefficiency
- Maximize efficiency and productivity of the parts delivery fleet and warehouse.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
QUALIFICATIONS AND EXPERIENCE
- Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Five to ten years related experience and/or training; or equivalent combination of education and experience.
- Excellent communications skills both written and verbal
- Advanced computer skills including Microsoft Work, Excel, Outlook and PowerPoint required
- Experience working with web enabled interface and working with internal/external customers.
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PHYSICAL AND ENVIRONMENTAL CONDITIONS
The position is located in the office and shop environment as well as duties performed outside. Mobility of walking, standing and bending is frequent. Dexterity, hearing and talking requirements are constant. Visual ability to detect situations of concern is constant. The employee will occasionally lift up to and over 50 pounds. Must be able to meet the public and make decisions. Exposure to heat, cold, dust and dirt. Travel required.
NOTE: This Position Profile is not intended to be an all-inclusive. Employee may perform other related duties as required to meet the on-going needs of the company. The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.
I have carefully read and understand the contents of this Position Profile. I understand the responsibilities, requirements and duties expected of me. I also understand that this Position Profile does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason and the company has a similar right
