Chief Operating Officer

Are you ready to join a respected community agency in Billings with over 45 years of dedicated service?

We are hiring: Chief Operating Officer

Application Deadline: All applications must be submitted by May 2nd, 2025 at 5:00 PM.

Starting Wage

• Salary: The starting salary for this position is $130,000/annum, DOE.

Job Type

• Full-Time, Exempt

Training

• Orientation: Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center.

The Chief Operating Officer (COO) must meet the following minimum requirements

• Education:
  • Master’s Degree in Behavioral Sciences or Business with four years of experience in a leadership or clinical role.
  • Or Bachelor’s Degree in Behavioral Sciences or Business with five years of experience in a leadership or clinical role.
• Supervisory Experience: Minimum of two years.
• Interpersonal Skills: Ability to relate to offenders empathetically and promote this interaction among supervised staff.
• Organizational Skills: Proven skills in project management, goal planning, scheduling, time management, procedural compliance, and policy development.
• Communication Skills: Excellent verbal and writing skills.
• Background Check: Approval for employment from the Federal Bureau of Prisons and Montana Department of Corrections.
• Driver’s License: Valid Montana driver’s license.

The following qualifications are preferred, but not required:

• Advanced Qualifications: MBA, CPA, LAC, or LCPC.
• Correctional Experience: Experience working in a correctional setting.
• Public Relations: Experience in public relations.
• Technical Skills: Computer literacy.
• Legislative/Political Experience: Experience working with legislature and/or politics.
• HR Knowledge: Knowledge of Human Resources.

Reports to: Chief Executive Officer (CEO)

Position Overview: The COO is second in command and responsible for managing day-to-day operations of residential and community-based treatment and supervision programs. This includes policy development and ensuring cost-effective, evidence-based programming in compliance with various requirements.

Key Responsibilities:

• Oversee Directors of Alpha House, Passages Women’s Center, Compass Substance Abuse Disorder Treatment Program, Beta Jail Alternatives Program, and Quality Assurance Manager.
• Ensure effective organization, time management, and record-keeping.
• Maintain a positive attitude and hold staff accountable.
• Authority to hire and terminate employees in conjunction with the CEO.
• Assist with specified administrative duties.

Key duties include, but are not limited to:

• Supervise Operations: Manage daily operations of residential and community-based programs.
• Policy Development: Create and implement evidence-based policies in line with external and contract requirements.
• Agency Vision: Support the development and promotion of the agency's vision, mission, and goals.
• Relations Management: Maintain positive relationships with contract authorities, officials, law enforcement, judicial bodies, correctional agencies, and the public.
• Staff Development: Promote staff growth and ensure training compliance.
• Personnel Management: Oversee personnel functions in collaboration with HR.
• Communication: Report agency performance and concerns to the CEO and Board of Directors.
• Program Effectiveness: Ensure program compliance and effectiveness and manage corrective actions.
• Financial Management: Assist in budgeting, grant writing, financial reviews, and maintain cost-effective practices.
• Meeting Coordination: Schedule and attend meetings to maintain staff morale and assess performance.
• Board Assistance: Support Board activities and participate in relevant committees.
• Workplace Safety: Promote a safe and healthy work environment.
• Documentation Compliance: Manage documentation systems to ensure compliance with policies and contracts.
• Public Safety: Prioritize public safety in client management.

Application Deadline: All applications must be submitted by May 2nd, 2025 at 5:00 PM.

Benefits

We offer a comprehensive benefits package for employees working 30+ hours per week, starting the first of the month, after 60 days of employment:

• Medical: Employer pays $492.00 toward employee coverage. Additional plans for children and family are available at employee cost.
• Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
• Vision: Affordable plans are available for employees, children, and families at a low cost.
• Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Supplemental life insurance plans are available at employee cost.
• Short-and-Long-term Disability: 100% employer-paid coverage for employees.
• 401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
• AFLAC: Supplemental plans are available to employees and their families at employee cost.

PTO

• Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year.
• Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years.

Paid Holidays

• Full-Time Employees: Enjoy 11 paid holidays throughout the year.

Here are some fantastic perks of working with us:

• Student Loan Forgiveness: Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
• Scholarship Program: After one year of service, you can take advantage of our scholarship program to complete your degree, get specialized training, or earn a certification.
• Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance! It's a great chance to enjoy a meal with coworkers and meet other team members you might not see regularly.
• Career Growth: We love to promote from within! Many of our team members have grown into new roles, and we have impressive longevity in our staff. Our CEO has been with us for over 40 years, and many others have been here for 10+ years.