This is a SEASONAL in-office, Mon-Fri, 8am-5pm position. We are looking for temporary assistance from early/mid-May through mid-September. Exact dates are somewhat flexible.
Head Concierge
We serve both our internal (our Partners, leadership, affiliated services, each other) and external customers (buyers, sellers, outside brokers, title, mortgage, inspectors, appraisers, surveyors, stagers, photographers, etc.). We are here so our Partners can be focused on their client’s real estate needs. We strive to make this the easiest place to transact real estate and love to make our Partners look good! The role of the Head Concierge is designed to support specific real estate tasks which elevate Partner productivity and help maintain compliance. The Head Concierge is a member of the Partner’s team, and they provide uniform services to all Partners assigned to them.
Job Responsibilities:
- Hospitality
- Administrative Support
- Office Organization
- Conference Room Coordination
- Office Supplies & Materials
Duties Include:
- Answer phones and transfer calls
- Welcome clients, agents, and staff with warmth
- Update the welcome board daily
- Set up showings and/or create showing guides
- Contribute to the Morning News
- Maintain coffee & water at appropriate locations throughout the building
- Manage all inbound and outbound mail as well as inter-office run
- Maintain upkeep of conference rooms throughout the day
- Order and stock office supplies
- Manage floor schedule, meeting room schedule, and associated calendars
- Update phone & other resource lists
- Make buyer, seller, & relocation packets
- Label Partner print marketing pieces
- Order just sold postcards
- Maintain a steady supply of all company printed materials for Partner’s use
- Send out closing reminders
- Coordinate building maintenance items with the Facilities Manager
- Maintain database/CRM for Partners
- Order and prepare marketing materials
- Help other positions in the office when needed
- Other duties as assigned
