Adult Day Program Manager

POSITION TITLE: Program Manager

PROGRAM: GADOL Adult Day Program / Highland Park

SUPERVISOR: Director of Adult Services

FLSA CLASSIFICATION: Exempt / Full-time / Salary

POSITION SUMMARY: 

The Program Manager is responsible for managing the daily operations, programming and staff supervision of the Adult Services GADOL program. This will include both direct services and administrative duties. The Program Manager will demonstrate and promote a strong work ethic, solution-oriented thinking, practices to ensure a meaningful day for program participants and support the mission and values of Keshet.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

Administrative Duties

• Oversee daily operations of the program, including but not limited to:  staffing, programming, scheduling, attendance and communications
• Hire and supervise Lead DSPs, DSPs, and Volunteers
• Complete annual performance reviews for all direct reports
• Collaborate with interdisciplinary team members and community partners to support participants in achieving their desired goals
• Represent the program as a member of the Behavior Management Committee
• Comply with all internal and state regulations, including participation in all inspections, investigations, surveys and audits
• Assist Director of Adult Services with planning and leading staff development activities
• Assist in planning special events (art shows, talent shows, field days, etc.)
• Complete and maintain safety care trainer certification and facilitate training for agency staff as needed

Staff Relations

• Lead regular staff meetings
• Demonstrate a strong work ethic, solution-oriented thinking, open mindedness, active listening, good judgment, decisiveness, accountability and strategic thought
• Communicate expectations clearly and maintain a high level of accountability and strategic thought
• Participate in the hiring, training and onboarding of new employees
• Approve staff timecards for payroll

Program Specific Duties

• Create weekly program schedules based on needs, preferences and goals of participants
• Build program curriculum and create materials as needed
• Provide direct services as needed
• Ensure programming supplies and materials are available as needed
• Adhere to all Keshet policies and procedures
• Additional responsibilities as needed and assigned by Director, e.g. committee participation, in-service training for the agency, attendance at special meetings, etc.

QUALIFICATIONS:

• Bachelor's degree in social services, human services, or related field
• 2-5 years of experience working with adults with intellectual and developmental disabilities
• At least 2 years of general management and supervisory experience
• State of Illinois Qualified Intellectual Disability Professional (QIDP) certification preferred
• Valid IL driver's license and safe driving record

SKILLS REQUIRED:

• Strong leadership skills
• Effective verbal and written communication skills
• Strong organizational skills and adept at multitasking
• Good problem-solving skills
• Ability to creatively program
• Adapts well to unexpected and changing situations
• Proficiency in the use of computers and software applications
• Embraces a culture of collaboration and teamwork
• Understands and demonstrates ethical behavior and practices

Keshet offers a robust Employee Benefit Program which includes:

• Affordable healthcare plans
• Dental
• Vision
• Short-term and long-term disability
• Life insurance
• 401k plan with employer matching contributions
• Holiday Pay
• Paid Sick Time
• PTO 
• Tuition reimbursement
• Employee Assistance Program (EAP)

ABOUT KESHET

Keshet is a one-of-a-kind organization that brings classroom experiences, camps, sports, residential, social, and vocational activities for 600 people with disabilities each year. From the very start, Keshet has grown alongside our participants, creating a community of belonging where people of all abilities learn, play, work, live, and grow together. 

Today, Keshet continues to flourish, with over 75 programs in the Chicago and Wisconsin area, four residential homes, 200 dedicated staff and lay leaders, dozens of community and corporate partners, and thousands of engaged donors around the world. Nurtured by respect, creativity, tenacity and unconditional love, Keshet makes a powerful difference in the lives of each child and adult with disabilities, their families, the community and beyond.