Account Manager Job Scope:
The Account Manager acts as the liaison between companies and their customers. The core priority of this role is addressing customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. The Account Manager will handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures. The daily duties of this role consists of putting proposals together, communicating with their team, making calls and taking meetings. This role is also responsible for proactively driving new customers to FSG through marketing campaigns, networking events, trade shows
Account Manager Tasks:
- Help on-board new clients and provide customer service to assigned customer accounts.
- Improve customer satisfaction by improving responsiveness and anticipating customer needs.
- Develop new business opportunities with existing clients by promoting company products and services.
- Perform other duties assigned by the manager.
