Warranty Specialist

CSM Companies, Inc. in Madison is seeking a talented individual to take on a Warranty Specialist position! This position is ideal for an individual with related experience, can multi-task, detail-oriented, and effective communication skills. This is a great opportunity to join a growing and successful dealer group!
 

Responsibilities:

• Audit warranty claims for accuracy and completeness
• Monitor warranty claim status with vendors and take proactive action as needed
• Apply vendor credits to internal and customer accounts
• Develop and maintain warranty reports under direction of the warranty manager

Primary Duties:

• Receive and process copies of the closed warranty repair orders
• Enter warranty claims into vendor systems
• Communicate with branch personnel related to submitted warranty claims
• Communicate with vendor warranty departments as needed
• Communicate and coordinate with supervisor on warranty rejections and processing issues
• Other duties as assigned

Requirements:

• Associate's degree in office related field or comparable work experience 
• Three-five years related experience; data entry and accounting experience preferred
• Computer skills with an emphasis on word processing and spreadsheet programs
• Understanding of double entry accounting principles
• Must be highly organized, detail oriented, and results driven
• Ability to prioritize and handle numerous tasks simultaneously
• Effective written and oral communication skills