Premier Leasing is seeking a talented individual to join our team as a Lease and Rental Sales Executive in Madison! This position is ideal for someone with prior sales and customer service experience, effective communication skills, and works well under pressure. We are a successful and growing dealer group that is looking to add another valuable member to our high performing team!
Responsibilities:
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Recommend products to customers, based on customers' needs and interests
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
- Consult with customers after contract signing to resolve problems and to provide ongoing support
- Prepare estimates, and proposals that meet specific customer needs
- Identify prospective customers by using business directories, following leads from existing customers, participating in organizations and associations, and attending trade shows and conferences
- Monitor market conditions, product innovations, and competitors' products, prices, and sales
- Provide account management to lease customers by resolving operational and financial conflicts.
- Build relationships with leasing customers by acting as a transportation consultant, conducting periodic reviews, and managing the voice of the customer process.
- Complete administrative duties related to account management by following up on accounts receivable, equipment delivery, completing reports, etc
- Other projects and tasks as assigned by manager
Primary Duties:
- Call on all assigned accounts as scheduled and file complete and timely call reports
- Maintain current data for customer profiles in company databases
- Successfully complete product and sales training courses as assigned
- Develop and maintain full working knowledge of all company systems, procedures, and policies
- Facilitate resolution of customer satisfaction issues including coordination and follow up with other departments and branches
- Facilitate timely deliveries of customer units