Resort Senior Sales Manager

PORT MADISON ENTERPRISES

SUQUAMISH CLEARWATER CASINO RESORT

Resort- Senior Sales Manager

General Position Summary:

Sells, directs and ensures proper execution of all group room contracts which include events and meetings. Works to achieve a seamless transition from sales to operations for all guests/groups while ensuring the utmost in efficiency and service, while generating group room's revenue in accordance with established revenue goals.

Essential Functions/Major Responsibilities:

• Solicits group bookings based on sales goals for the resort while seeking to utilize all PME venues for maximum revenue
• Works closely with the other sales managers to book designated group markets utilizing PME's full range of services in an effort to maintain occupancy levels and grow revenue
• Ability to drive sales by maintaining sales quotas and effectively managing room blocks
• Coordinates with the Sales Catering Managers and F&B Department on catered events
• Conducts hotel property tours in an effort to secure business
• Active participation in trade shows, Chamber of Commerce membership events and other professional development events
•  Account Management and ability to build and develop client relationships
• Assist Director of Hospitality in developing and implementing effective strategy for sales department to ensure optimum occupancy in guest rooms and most efficient use of function space to achieve department’s annual revenue goals, as established by Management.
• Provide guidance and support in a mentorship role to other sales managers with goal of building group business in all markets for PME

Secondary Functions:

• Promotes positive customer relations, handle complaints and suggestions
• Administrative functions: special events planning, billing, and event recaps
•  May assist in the interview/hiring process and training of staff
• Other duties as assigned

Specific Job Skills:

• Strong working knowledge of standard industry practices for hotel sales and hotel management
• Familiar with food and beverage practices and menu planning
• Good supervisory skills and a motivator
• Excellent communication skills, both oral and written
• Knowledge of computer and hotel operating systems
• Excellent math skills for calculations
• Must be able to work well with subordinates and management

Education and/or Experience:

High School diploma or GED required. Some office or business training preferred. Minimum of five (5) years hospitality specific sales experience preferred.  Minimum of two (2) years management in hospitality sales preferred or comparable experience or education.

Job Conditions:

Working conditions include working in an office setting with a computer, telephone, fax and cell phone, which requires manual and finger dexterity.  Office setting may include working from a home office. Conditions may include but are not limited to: possible long periods of standing, loud noise, frequent interruptions, crowded conditions, occasional smoky environment, late nights, early mornings, weekends and holidays.

Physical Requirements:

Ability to stand and / or sit for extended periods of time.  Ability to lift up to 75 lbs.