Case Manager

Summary: Responsible for the coordination of admissions and annual eligibility for individuals to receive services including completion of intake documents, assessment, funding confirmation, and coordination with other services within Easterseals and outside of Easterseals. Maintain organized, accurate, complete, and detailed individualized case file records that comply with all organizational and regulatory standards for services received.

Essential Duties and Responsibilities: include the following items, but other duties may be assigned.

Productivity and Reliability:

• Coordinates the admission of all assigned referrals and provides assistance with procuring required documentation necessary to determine eligibility.
• Coordinates the development of the Individual Treatment Plan (ITP) at the time of admission and annually thereafter.
• With input from individual served, stakeholders and other team members, develops long and short-term goals and corresponding objectives that are clear, functional, measurable, and support the individual’s level of independence.
• Reviews each ITP and goals/objectives at least quarterly to determine effectiveness and progress.
• Maintains case files for individual’s served in compliance with all organizational and regulatory standards including utilizing electronic medical records system or other systems to track due dates for prescriptions, annual plans, reporting, etc.
• Assists individuals in identifying and utilizing community resources and natural support networks by working collaboratively with individuals, families, state and/or federal agencies and other service professionals.
• Works with individual served and if applicable the parent/guardian to resolve crises.
• Utilizes positive behavior intervention techniques to support the individual in managing and sustaining behavior that allows them to engage appropriately with peers and staff.
• Assists individuals in self-advocacy.
• Participates in activities that promote community awareness of Easterseals Arkansas programs.

Other duties as assigned to include but not limited to and are subject to change:

• May be required to operate an Easterseals vehicle to transport individuals served to offsite service locations
• Attend transition fairs and transition IEP meetings at local schools to recruit applicants
• Provide classroom and front desk coverage (as needed)
• Provide arrival and dismissal coverage in the afternoon and/or morning (as needed)

Compliance/HIPAA:

While performing the duties of this job, employees will comply with all federal, state and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all client protected health information within his cohort of individuals served. Employees will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree (B. A.) preferred from a four-year college or university in Psychology, Social Work, Special Education or related field or a minimum of 5 years equivalent experience working with individuals with IDD.

Core Competencies:

• Excellent interpersonal skills.
• Excellent organizational skills.
• Excellent written and verbal communication.
• Ability to work collaboratively and effectively with individuals served, families, staff, other providers, and funding agencies.
• Ability to work with a variety of individuals of varying ages, education, and functional abilities.
• Ability to read, analyze, and interpret professional journals, technical procedures, statutes, or governmental regulations.
• Strong computer skills to use email, calendar, word processor, spreadsheet, video conferencing, and presentation software.
• Strong orientation to deadlines and detail.
• Demonstrated commitment to the values of diversity, equity, and inclusiveness.
• Ability to independently prioritize and plan work activities.
• Ability to problem-solve independently or in a group setting.
• Ability to foster quality in others.
• Strives to constantly improve processes and services.

Certificates, Licenses, Registrations:

High School Diploma

Valid Arkansas Driver's License

Maintain Proof of Personal Auto Insurance

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

. The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a “non-safety sensitive” position under the Arkansas Medical Marijuana Amendment.