Assistive/Enabling Technology Coordinator

Summary:

Coordinates the organization’s Assistive and Enabling Technology initiative for individuals served by Easterseals Arkansas (ESA). This includes identifying and assessing individuals served to determine how technology can be utilized to support independence and health and safety. Promotes and advances technology training and education across the organization and keeps accurate reporting on data measures. Ensures services are provided in compliance with licensing regulations and ESA policies and procedures.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Manages and directs all aspects of the Assistive / Enabling Technology initiative.
• Schedules and coordinates installation of technology including assessment of individuals and subsequent training of individuals served, staff and family members.
• Monitors and documents the use and effectiveness in supporting the independence and health and safety of individuals utilizing technology in their home and community.
• Trains staff on technology installations, use of technology including remote monitoring, and trouble-shooting any access or use issues.
• Coordinates activities of the organization’s Assistive/Enabling Technology Team.
• Leads organizational changes necessary to foster a technology first mindset and create a

sustainable and replicable Assistive / Enabling Technology program.

• Monitor the technology and addresses any issues by engaging program staff, technology

vendors and/or internal information technology (IT) support to resolve.

• Ensure Assistive / Enabling Technology equipment is maintained for optimal use (e.g., properly stored, clean, updates completed, equipment is charged, etc.) in accordance with agency policies and procedures including HIPAA compliance where applicable. This includes the completion of monthly and annual technology checks of installed technology.
• Serves as the organization’s primary contact for Assistive/Enabling Technology initiatives and works collaboratively with external stakeholders (vendors, funders, etc.).

• Maintains a current and thorough knowledge of CES Waiver and CSSP services, licensing regulations and ESA policies and procedures. Comply with all policies and procedures included in the Easterseals Rules of the Road defensive driving manual. 

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state, and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all client protected health information within his/her program.      Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities:

No direct reports.  No supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                               

Bachelor’s Degree preferred from a four-year college or university in technology related field or four years of equivalent experience working in the field of technology including training others on use and access.

       Core Competencies:

• Excellent interpersonal and leadership skills.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication.
• Proficient knowledge of technology, and possesses ability to navigate multiple technology platforms
• Ability to read, analyze, and interpret professional journals, technical procedures, statutes, or governmental regulations.
• Ability to present to groups and answer questions – both in person and via video conference.
• Strong computer skills to use email, calendar, word processor, spreadsheet, video conferencing, and presentation software.
• Strong orientation to deadlines and detail.
• Demonstrated ability to work effectively and collaboratively with employees and individuals serve with diverse learning levels.
• Ability to manage a diverse and demanding workload.
• Ability to develop both the members of a team as well as the team itself.

• Demonstrated commitment to the values of diversity, equity, and inclusiveness

Certificates, Licenses, Registrations:

Valid Arkansas Driver's License

Ability to obtain Certification from SHIFT as an Assistive / Enabling Technology Integration Specialist (ETIS) or commitment to complete the certification upon hiring.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a non-safety sensitive position under the Arkansas Medical Marijuana Amendment.