EDUCATION AND EXPERIENCE:
- High School Diploma or GED
- Previous experience preferred.
- OSC/COA/COT certifications preferred.
KNOWLEDGE, Skills, and Abilities:
- Competencies include excellent judgment, dependability, and diligence.
- High ethical standards and integrity.
- Strong organization skills with attention to detail, accuracy and thoroughness
- Ability to prioritize tasks.
- Monitors own work to ensure quality.
- Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy.
- Strong communication and interpersonal skills.
- Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
- Intermediate skills in Outlook.
- Intermediate skills EHR software.
- Excellent communication and professional leadership skills.
- Personal qualities of integrity, credibility, and commitment.
- Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
WORKING CONDITIONS AND PHYSICAL EFFORT:
- Full-time position with a work schedule of Monday through Friday 8:00am to 5:00pm.
- Position operates in a professional office environment requiring minimal physical activity.
- Building meets required ADA standards and we will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
- Physical demands include but are not limited to:
- The ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
- The ability to frequently sit and reach with hands and arms.
- The ability to occasionally lift and/or move up to 50 pounds.
- Manual dexterity for operating complicated equipment
- Must be able to utilize office equipment such as desktop/laptop computers, copiers, printers, scanners, telephones, and calculators.