Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!
Are you a Culinary Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD-WINNING TEAM.
Lone Star Court is located in Austin, Texas and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
JOB SUMMARY: Ensure guest satisfaction through a properly maintained property, guest rooms, pool areas, public areas and by responding promptly and efficiently to guest complaints and concerns. Know all fire and safety rules, regulations and policies. Perform preventive maintenance and repairs as necessary in accordance with hotel standards
Physical abilities:
- Standing/Walking: Constantly. Stairs, tile, rubber mates covering tile, linoleum, concrete, padded carpet, marble, and gravel, etc.
- Crouching (Bend at knees): Frequently. Lifting, completing tasks performed at low levels, putting supplies and materials away.
- Stooping (Bend at waist): Frequently. Repairing cosmetic needs or furniture and other equipment as needed
- Reaching (Overhead/extension): Frequently. Performing repairs, retrieving supplies and materials, updating shop board
- Twisting/Turning (Knees/waist/neck): Frequently. Perform cosmetic, electrical, plumbing and other repairs.
- Climbing: Frequently. Ladders, step stools, and stairs, etc.
- Crawling/kneeling: Frequently. Perform plumbing repairs, carpet repairs, etc.
- Handling/grasping: Frequently. Occasionally. Performing repairs.
- Balance: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment.
- Pushing/Pulling: Average weight: Frequently. Equipment, carts, racks, weighting 5-100 lbs. Maximum weight: Occasionally. Equipment weighting up to 150 lbs.
- Lifting/carrying: Average weight. Frequently. Equipment and supplies weighting an average of 5-50 lbs. Maximum weight: Occasionally. Equipment and supplies weighting up to 100 lbs.
Working Environment:
- All interior areas of the hotel.
- Exterior of hotel with exposure to weather conditions.
- Exposure to hazardous chemicals in a controlled environment.
ESSENTIAL DUTIES & Responsibilities:
- Maintain, repair and troubleshoot all manageable mechanical operations and equipment including, the following areas:
- Electrical-switches, lamps/ballasts, electrical receptacles, etc.
- Plumbing- fixtures repair and replacement, pvc/cu pipe, drain clearing and repair, water heater, etc.
- Carpentry- drywall, wallpaper, painting, caulking, tile repair and replacement windows, doors, locks, furniture repair, etc.
- Mechanical-equipment maintenance (washer, dryer, vacuum cleaners, plaza gates etc.)
- Other general repairs as necessary
- Possess a good mechanical knowledge of how to safely operate and maintain all tools.
- Respond to and complete all work orders in a timely manner, closing out as completed.
- Maintain a preventative maintenance schedule.
- Keep all work areas, shop and guest rooms neat and orderly.
- Maintain proper inventory levels.
- Perform daily Building/Room Audits.
- Check all exterior lighting, public area lighting, and signage daily. This includes: parking lot lights, high rises, entrance signs, walking lights, corridor, lobby and elevator.
- Be punctual in reporting to work in the proper uniform with a name tag. Personal hygiene is required daily.
- Help maintain the overall appearance of the hotel’s public space and hallways to help maintain a safe and clean environment.
- Respond to both customer and hotel staff reports of non-functioning equipment immediately
- Paint and touch up all areas of the hotel and maintain guest rooms to perfect condition
- Maintains rooms in operating condition by performing repairs as needed
- Performs preventive maintenance throughout the hotel and report progress to office coordinator
- Have a thorough understanding of hotel fire alarm procedures and other emergencies
- Attend required meetings
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions.
- Any other duties assigned by your immediate supervisor
- Manage and operate ALICE app to perform in-property work orders
- Manage and operate SALTO software for hotel security