POSITION SUMMARY:

The Senior Human Resources Generalist serves as the primary HR resource for Madison Veterinary Specialists, partnering with leadership to build and maintain a positive, compliant, and high-performing workplace. This is not an entry-level position — the ideal candidate operates with a high degree of independence and autonomy while thriving in a supportive, collaborative administrative team environment.

This role blends strategic partnership with hands-on HR operations, including benefits administration, leave management, compliance oversight, payroll coordination, and employee relations. The administrative team works at a fast pace, upholding MVS’s values of respect, teamwork, and excellence in every interaction.

IDEAL CANDIDATE

The ideal Senior Human Resources Generalist for MVS is:

• Independent and Self-Directed – Confident making decisions, managing priorities, and driving projects forward without constant supervision.
• Collaborative and Team-Oriented – Thrives in a supportive, close-knit administrative team and actively contributes to shared goals, while having fun.
• Experienced – Brings proven success in a senior-level HR role, with deep knowledge of benefits, compliance, and employee relations.
• Fast-Paced and Detail-Focused – Excels in a high-volume, dynamic environment without sacrificing accuracy or quality.
• Values-Driven – Models MVS’s commitment to respect, integrity, and excellence in every interaction.
• Adaptable – Stays calm and solutions-focused when priorities shift or unexpected challenges arise.

KEY RESPONSIBILITIES

Strategic & Advisory

Serve as a trusted partner to hospital leadership, advising on policy interpretation, employee relations, and performance management.

Lead the development, maintenance, and improvement of job descriptions, evaluation tools, and HR processes.

Monitor and recommend updates to personnel policies to ensure compliance and alignment with organizational goals.

• Analyze HR metrics (turnover, engagement, performance trends) and make data-driven recommendations to leadership.
• Collaborate with managers to foster a culture of respect, teamwork, and continuous improvement.
• Participate in leadership meetings and contribute to strategic HR planning.

Employee Experience & Culture

• Lead onboarding and orientation programs that engage new team members and reinforce MVS values.
• Support employee engagement initiatives, recognition programs, and staff development opportunities.
• Provide guidance to managers on conflict resolution, coaching, and employee development.
• Serve as a confidential resource for employees, ensuring trust and professional integrity.

Benefits & Leave Administration

• Administer health, vision, dental, HSA/FSA, 401(k), COBRA, and ancillary benefits, including annual open enrollment and status changes.
• Liaise with insurance carriers to resolve employee benefit concerns promptly.
• Manage FMLA, ADA, and other leave programs, ensuring accurate tracking, documentation, and compliance.
• Oversee benefit eligibility audits and coordinate with payroll for accurate deductions.

Compliance & HR Operations

• Ensure compliance with all applicable federal, state, and local employment laws and regulations.
• Maintain accurate and confidential employee files, I-9 documentation, and HRIS records (Paycom).
• Support payroll processing and verify accuracy of compensation changes and benefit deductions.
• Coordinate Worker’s Compensation claims and assist in accident investigations.
• Partner with the Hospital Administrator and corporate attorney on sensitive HR matters as needed.

General Expectations

• Commit to the mission, values, and goals of Madison Veterinary Specialists.
• Model professional behavior and consistently demonstrate respect, honesty, and integrity.
• Maintain confidentiality of all personnel information, in compliance with applicable laws and standards.
• Uphold the highest level of accuracy and attention to detail in all work.
• Be punctual, dependable, and accountable for workload.
• Perform duties in a conscientious, cooperative manner while adapting to shifting priorities.
• Comply with all safety rules and protocols, reporting incidents promptly.
• Stay current on required hospital and SHRM compliance training.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).
• SHRM-CP or PHR certification strongly preferred.
• Minimum 3–5 years of progressive HR experience, with strong background in benefits, compliance, and employee relations.
• Proven ability to work independently, prioritize multiple demands, and meet deadlines.
• Experience with HRIS systems, preferably Paycom.
• Strong knowledge of FMLA, ADA, COBRA, Unemployment, and other employment laws.
• Excellent communication, problem-solving, and interpersonal skills.

Key Competencies

• Influencing Without Authority – Builds relationships and trust to guide decisions.
• Data-Driven Mindset – Uses metrics to identify trends and recommend improvements.
• Adaptability – Thrives in a fast-paced, 24-hour healthcare environment.
• Confidentiality – Handles sensitive information with professionalism and discretion.
• Change Management – Helps teams adapt to policy, process, or benefits changes smoothly.

Physical & Work Environment Requirements

• Primarily office-based with prolonged sitting, computer work, and frequent interaction with staff.
• Ability to lift up to 10 lbs. occasionally.
• Fast-paced environment with multiple priorities and occasional high-stress situations.
• Must be able to commit to onsite work location
• Must be comfortable with small animals, while restraint and handling are not a requirement – it’s what we do.

About Madison Veterinary Specialists

Madison Veterinary Specialists is a 24-hour emergency and referral veterinary hospital committed to providing advanced medical care with compassion and integrity. We value teamwork, respect, and the constant pursuit of excellence in patient and client care.

Requirements: The following requirements are considered essential:

• Bachelor’s degree and certification in HR, preferred, with preference to a Masters degree in Human Resources
• At least  (2) year(s) prior experience in the Human Resources field, required.
• Commitment to work onsite, interacting with employees
• Ability be comfortable to be near small animals

Madison Veterinary Specialists is an equal opportunity provider and employer, and committed to a diverse and inclusive work environment.