Quality Technician

Company Overview

Byrna Technologies specializes in the development and manufacture of the most advanced and effective non-lethal personal security device on the market. The company has grown from a startup to explosive and sustained sales growth in a matter of a few months due to introduction of a uniquely effective flagship product: Byrna HD (Home Defense) is a CO2 powered hand-held that fires 68 caliber chemical irritant projectiles filled with a highly potent chemical payload of OC, CS and PAVA. The Byrna HD can effectively deter, disorient, and disarm would-be assailants at standoff distances up to 60 feet. A solution for personal protection, our products are a safer alternative for Citizens, Law Enforcement, Military, Corrections, and Private Security

Job Overview

The objective of the QC Technician is to ensure timely, accurate, and proper documentation of the Quality Control Program in support of production. The Quality Control Technician will monitor the quality of incoming and outgoing products and materials, inspecting, analyzing measurements of critical components, conducting performance testing, and recording all findings. Understanding the manufacturing process and our products and having the aptitude to recommend enhancements to quality and performance, with the focus of increasing customer satisfaction are key success factors in this role.

Responsibilities

• Perform routine and repetitive inspection procedures to ensure quality levels at various stages of production.
• Inspect in-process and/or finished production assemblies and sub-assemblies for conformance to quality assurance standards.
• Read and follow visual instructions, engineering change notices, or established operating procedures, determine acceptance or rejection of product.
• Work under close supervision of Manufacturing supervisor or other designated supervisor.
• Comply and follow all procedures within the company security policy.
• Inspection of incoming raw materials and production components
• Inspection of production components
• Sub and Final Assembly Product Inspection
• Follow quality assurance policies and procedures and reporting required changes
• Record and determine if product or production is in tolerance and take corrective actions
• Work closely with maintenance to make necessary changes to machines
• Work on production floor issues and resolve in a timely fashion
• Aid in the development, implementation, and maintenance of visual workstations.
• Perform receiving, in-process and final inspection of welded or assembled units
• Develop inspection criteria
• Perform product layout inspections without assistance
• Instruct plant personnel in proper inspection techniques and procedures
• Audit paperwork. Compile and maintain master log of history records
• Maintain gauges, measuring and test devices
• Adjust and prioritize work to meet deadlines while maintaining quality standards
• Work with Plant personnel daily to resolve quality issues
• Inspect/pull all fixtures daily prior to production
• Inspect/put away all fixtures after production is completed
• Inspect production components for daily production
• Inspect incoming material/components
• Log/track nonconformities and create CARs for incoming components
• Log/track daily quality production issues related to welding
• Log/track misc. issues related to daily production (fixtures, components, material)
• Log/track external issues from customers and create CAR and determine Root Cause
• Cross training of QC Techs in other departments/areas

Knowledge, Skills, and Abilities

• Basic knowledge of manufacturing and production assembly lines
• Recognize and identify multiple variety of parts
• Critical thinker

Required Skills:

• Strong understanding of GDT
• Strong experience using measuring equipment: micrometers, calipers, gauges, etc.
• Strong experience using Keyence or similar visual measurement devices
• Strong attention to detail
• Effective critical thinking skills and the ability to solve problems in a fast-paced work environment, all while multitasking to meet goal
• Strong communication skills, written and verbal
• Desire to learn and develop technical skills to keep current with changing manufacturing process
• Ability to influence others with correct decision making
• Quality assurance inspection of weldment assemblies
• Knowledge of calipers and other measuring devices
• Experience with Microsoft Excel and basic PC knowledge
• Blueprint reading skills

Qualifications

• 3-5+ years in quality control
• Act as assistant/liaison to other departments for matters concerning product quality, documentation, and discrepancy resolution.
• Reporting, either verbal or documented, anomalies in work accomplished.
• Data collection, Statistical Process Control charting/reporting as required.
• Performance of calibration efforts and related documentation.
• Performance of incoming inspection functions as required.
• Control and document all facets of the Non-Conforming Material System.
• Works with Tool Room and Secondary Operations when machining, inserting and assembly for work in progress.
• Works closely with the Engineering Production Staff to maintain smooth operations through adherence to procedures and all applicable regulatory standards.
• Understand the applicable UL, CE, LVD, FCC global compliance and safety standards for each product being inspected.
• Maintain and modify equipment to ensure safety, reliability, and efficiency.
• Assist in the generation of quality or corrective action reports.
• Maintain security and integrity of quarantined components or products.
• Work with outside vendors and suppliers inside and outside the engineering field.
• Submit End of Day summary reports.