Entitlement Eligibility Services Program Assistant - EES022 - Mon-Fri 9AM-5PM

About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary: The EES Program Assistant will provide the administrative support for Entitlement Eligibility Services.

Essential Accountabilities:

1. Maintain and updates Alpha/Medicaid Tracker.
2. Prepare Monthly PNAs (Personal Needs Allowances).
3. Prepare spreadsheets for Monthly Allowances.
4. Prepare Biweekly Allowances.
5. Prepare monthly SNAP retrieval spreadsheets.
6. Orders supplies and equipment.
7. Updates FEs (Financial Eligibility) in Avatar.
8. Monitor Appolio balances.
9. Develops and maintains tracking systems including computerized excel (consumer program / residential listings) and / or other databases (Avatar, Onbase, Kofax) etc.
10. Maintain and encourage confidentiality in respect to HIPPA laws at all times.
11. Generates and distributes internal memos, postings and / or other printed materials.
12. Completes all tasks related to processing of incoming and outgoing mail, receives, reads, sorts and distributes etc.
13. Record minutes at all trainings, presentations and staff meetings as requested.
14. Receives, screens and routes incoming telephone calls and / or relay phone messages to support staff.
15. Periodically opens and distributes mail and faxes in the department in a timely fashion.
16. Assist in organizing special projects.
17. Compose correspondence, memorandums and reports as instructed.
18. Works and / or attends staff meetings / trainings at various sites other than regular work site.
19. Schedule appointments and arrange meetings if required for the departmental staff as needed.
20. Plan office celebrations for different events and achievements.
21. Use initiative and judgment in matters requiring immediate attention and response.
22. Complies with all agency and department policies and procedures.
23. Performs other related duties as assigned.

This does not limit assignment of duties or exclude the performance of other duties, not mentioned as assigned by immediate supervisor.

High School Diploma or equivalency required. Some college or graduate from a secretarial school preferred with minimum three years secretarial experience.

Good customer service and interpersonal skills, and demonstrates the ability to read typed and written materials; work flexible schedules and have a proficiency with Microsoft Word and Excel. Must have good judgment, be multi-task oriented with excellent organizational skills and the ability to prioritize tasks as well as the inventiveness and the capability to work independently.

BENEFITS AND PERKS: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!