About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.
A staff member who, in addition to performing routine team duties, has lead responsibility for integrating family goals and services with the tasks of all team members and providing family psychoeducation individually and in groups.
Essential Accountabilities:
- Assess the nature of family and social relationships as well as design interventions required to promote progress towards familial and social wellness.
- Lead the discussion as well as associated interventions around family issues and incorporate findings into service plans.
- With documented consent, engages the client’s family, significant others, and/or others identified by the client to provide education regarding mental illness and system resources.
- Provides networking and linkages between the programs, mental health providers, requires both telephone and face-to-face contact;
- Develop treatment plans with the input of other members of the ACT team and the consumers.
- Coordinate case management services in order to ensure comprehensive development of an individual’s service plan.
- Coordinate services with other specialist on the ACT Team, i.e. Substance abuse specialist, Employment specialist, Nurse, Case manager.
- Attend and participate in all team meetings.
- Responsible for input into CAIRS upon admission, bi-annually and discharge.
- Act as a clinical liaison between the team and outside entities.
- Document any progress notes in EHR within 48 hours of all client and collateral contacts.
- Ensure all documentation is completed in a timely fashion and remain in compliance with agency, OMH, and AOT regulations.
- Communicate pertinent consumer and operational information to the Team Leader, Deputy Director, Division Director and Regulatory bodies.
- Participate/Organize case conferences and case consultation to ensure a high standard of service provision.
- Conduct field based visits. The ACT Program provides 85% of their services in the community.
- Participate in OMH approved/required ACT Orientations and Trainings.
- Assists in the planning, developing and implementation of goals and training to further develop participants’ skills, including but not limited to:
- Budgeting
- Grooming
- Nutritional planning
- Use of public transportation
- Use of community resources
- Shopping
- Housekeeping
- Physical health & development
- Adaptive behavior/independent living
- Nutrition
- Vocational development
- Social development
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Acts as a role model for participants; furthers participants in researching and obtaining community resources appropriate and applicable to their needs and goals; follows-up on any aftercare/recommendations for treatment. Escorts/ accompanies participant as needed on appointments (medical, psychiatric, substance abuse).
- Provide crisis intervention and mental health counseling as needed.
- Input all visits and data into Vellohealth software
Other Responsibilities:
- Demonstrate ability to: maintain required written documentations; communicate relevant information to other staff and supervisor(s), verbally and in writing.
- Ability to work flexible schedules as work schedules, trainings and location are subject to change
- Ability to operate an agency vehicle.
- Attend all required training’s and any relevant to the position or deemed necessary by Team Leader.
- Participate in activities of other staff members in their absence or during periods of staff shortage.
- Maintain confidentiality at all times.
- This does not limit the assignment of duties or exclude the performance of other duties not mentioned as assigned by supervisor, the Team Leader, Deputy Director, Director, and/or Senior Management.
- Responsible for reporting and documenting all incidents to immediate supervisor within 24 hours.
- Provide 24-hour/seven day a week emergency coverage via emergency cell phone to provide crisis intervention services after program hours on a rotating basis.