Case Manager - YA7004 - Fri 8AM-2PM, Sat 10AM-5PM, Sun 8AM-2PM

About WellLife Network: 
WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary: Responsible for the daily operations of the Supported Housing Program. Coordinate and provide case management services, ensure quality of care to the consumer population and assist each individual in maintaining his/her independent living environment.  This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities

Essential Accountabilities:

1. Responsible for the operation of the Supported Housing program and assigned caseload. Drive self and/or drive agency vehicle throughout boroughs to visit apartments routinely, to assess, observe and evaluate physical plan and residents functioning abilities and needs.
2. Act as a liaison with community health, mental health, educational, vocational and recreational programs.
3. Supervise and collect urine samples. Ensure procedure for accurate testing.
4. Provide linkage services with detoxification and rehabilitation treatment centers.
5. Assist consumers in the housing selection process including participation in the selection of adequate furnishings, working with real estates agents securing service from utility companies (telephone, electric), etc.
6. Facilitate sublease and rental payment agreement.
7. Facilitate housing subsidies food stamps, other benefits and entitlements.
8. Assist consumers to link to community support services in identified areas of need.
9. Familiarize the consumer with his/her rights as a tenant and assist in tenant/landlord communication
10. In conjunction with consumer, develop individual support plan to address areas such as; self-care (i.e., maintenance of sobriety), money management, medication management, daily living skills and symptom management
11. Maintain all required written documentation including consumer records, program records. Identify maintenance and safety needs of assigned apartments
12. Responsible for reporting and documentation of all incidents to immediate supervisor and/or the Director of MHS within 24 hours.
13. On-call 24 hours a day, seven (7) days per week to respond to emergencies.
14. Weekly supervision of assigned staff, to delegate tasks and provide professional direction and technical assistance.
15. Required to participate and attend meetings/trainings at various sites that require following different route of travel to worksite.
16. Able to lift/carry packages and boxes of supplies; as well as clients if necessary.
17. Ability to count, add, subtract, and manage money
18. Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of giving instructions, providing feedback and adjusting work practices.
19. If deemed necessary must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform the techniques taught in each area a required function of the position; AMAP, CPR and First Aid.
20. Participate in activities of other staff members in their absence or during periods of staff shortage. 
21. Represent the agency at meetings, trainings not otherwise specified. 
22. Ability to work flexible schedule as work schedules are subject to change.
23. This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor. 
24. Maintain confidentiality at all times.

Bachelor’s degree in Social Services preferred, experience working with mental health consumers with/without co-occurring addictive disorders. New York State driver’s license and access to a vehicle required.

Benefits and Perks: 

At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!