Program Specialist Nursing Emergency Medical Services Fire Science Allied Health

Position Summary

Program Specialist serves as an initial contact and information resource for students and staff within the Nursing, Emergency Medical Services (EMS)/Fire Sciences (FS), Medical Assisting (MA) programs, and our partnerships with other community colleges in other Allied Health fields. Coordinates the preparation, set-up, take-down, and maintenance of equipment use for demonstration, simulations, or laboratory experience; ensures lab safety protocols are being observed. Assist with organization and maintenance of student and college records to facilitate accreditation. Performs all functions and activities within the guidelines and philosophy set forth in the BMCC Mission, Vision, and Strategic Plan.

Essential Functions

• Serves as receptionist for the Nursing, EMS/FS, and Medical Assisting programs. Answers questions, provides information, and directs individuals as needed, either by phone, email, or in person. Assesses and resolves or redirects problems that do not require the attention of the dean or department chairs.
• Intentionally and proactively works with students in the departments to facilitate advising in BMCC programs and coordination with external partnerships.
• Assists faculty with EMS/FS, Nursing, Pre-nursing, and Allied Health pathways.
• Works with Marketing and Recruitment departments to ensure programmatic information is up to date in marketing materials and on the BMCC website.
• Assists with set-up of materials and apparatus for student labs or simulations and the weekly take down and proper storage of equipment. Materials and lab area cleaned and materials returned to storage.
• Consumed items should be noted and identified for reordering. Keeps storerooms organized and maintained.
• Performs light maintenance on lab and simulation equipment.
• Performs frequent and regular safety checks on lab equipment. Maintains safety and Material Safety Data Sheets (MSDS) records. Coordinates the use, storage, and disposal of chemical and biological materials.
• Compiles, collects, monitors, prepares, files, and distributes a variety of written materials, including reports and confidential documents using various software applications, such as Microsoft Office and other specialty software as requested for the departments served.
• Makes arrangements for and attends designated College committee meetings. Duties may include updating membership rosters; notifying participants; preparing agenda and meeting materials; recording actions taken; setting up video meetings (Zoom); compose, prepare, and distribute correspondence, minutes and written reports for Nursing, EMS/FS, MA and other Allied Health advisory boards; and requests updates committee websites. This position acts as the recorder for Department Chair meetings.
• Tracks deadlines and scheduled activities such as student conduct interviews, committee meetings, clinicals, and appointments and ensures all documentation and needed materials are available when needed.
• Maintain confidentiality regarding correspondence, personnel, students, incident reporting, and other reports and documents.
• Assists the Office of Instruction and department chairs in monitoring the Nursing, EMS/FS, and Medical Assisting department budgets throughout the year. Creates monthly departmental budget summary reports.
• Facilitates purchasing for the Nursing, EMS/FS, and MA programs to include creation and submission of purchase requests.
• Performs complex and routine office duties.
• Processes purchase orders and travel requests; makes travel and other arrangements as needed.
• Serve as liaison with the business office to resolve questions/problems.
• Provides information about college policies and procedures to the general community, students, and staff.  
• Maintains sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, ability, economic, cultural, ideological, and ethnic backgrounds.
• Provide backup for administrative tasks within the Office of Instruction
• Performs other duties as assigned.

Other Aspects of this Position

• Must be able to work occasional extra or flexible hours as needed.
• Travel to other BMCC centers may be needed to support staff, valid driver’s license required.
• Manual dexterity and coordination are required for more than half of the daily work period which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment.  While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility including the ability to move materials, 5 lbs. or less daily and 5-25 lbs. occasionally.  This position requires both verbal and written communication abilities.

Knowledge, Skills and Abilities

Individuals must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Knowledge and expert understanding of policies and regulations governing the safe use of chemical and biological materials and the use of safety equipment.
• Ability to handle multiple tasks simultaneously and prioritize duties appropriately. While being able to track and bring tasks to conclusion
• Ability to consistently perform within a framework of collaboration, cooperation, and teamwork. Ability to work independently with minimal supervision and within college policies and procedures.
• Skill at providing outstanding customer service.
• Ability to use a variety of general office equipment and technology.  Must possess high-level skills in the use of MS Office Suite.
• Knowledge of basic bookkeeping practices and excellent record keeping and organizational skills.
• Ability to maintain a high level of confidentiality in regard to student records and departmental business.
• Willingness and ability to upgrade or learn new job skills.

Required Education and Experience

• Bachelor’s degree.
• At least three (3) years of successful experience working within a complex organization performing tasks and duties directly related to those noted in this position description.
• Direct experience in EMS/FS or Medical fields.

Preferred Education and Experience

• Bilingual (English/Spanish).

This is a full-time position with excellent benefits including: Medical, dental, vision, life, accidental death & dismemberment, and long-term disability insurance; Paid holidays; Sick Leave; Vacation; and Tuition waiver for employee and qualified dependents.

Pay:  $19.27 - 20.03 per hour DOE

This position is opened until filled; first review of complete applications is _____________

APPLICATION PACKETS MUST INCLUDE:

Resume;

Cover letter addressing how you meet the minimum qualifications as outlined in the position description; and

Transcripts of course work - graduate and undergraduate (if applicable) unofficial are acceptable for the application process.

Skills testing may be required for final candidate, i.e. Word, Excel, Typing. 

Please contact Human Resources (541-278-5837) if you have a special need/accommodation to aid your participation in our hiring process.

Veteran's preference points will be given provided DD214/DD215 is provided.

Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. No sponsorship is available for this position.

Blue Mountain Community College is an equal opportunity educator and employer.  For complete EEO disclosure statement please go to www.bluecc.edu/EEO.