Installation Coordinator

Job Details

Job Location

Danville, PA - Danville, PA

Position Type

Full Time

Salary Range

$16.00 - $18.00 Hourly

Job Shift

Any

Interfaces with multiple departments to track the status of the products associated with the project in order to ensure a timely installation.
Communicates the status of the project and products to the Project Managers to plan the measurement event and schedule the installation.
Functions as the primary interface for the installers to the internal departments regarding installation status. •
Assists with return material requests from location sites back to appropriate warehouses.
Manage, maintain and complete daily tasks, which could consist of: protos, measures and installations of Fabtex finished product.
Provide Installers with pertinent job information and scope.
Update and maintain Installations Calendar to inform employees and vendors of job location and details by attaching important installation information.
Provide a positive onboarding experience for new contracted installers to ensure a successful relationship. This includes obtaining verification documents such as: W9, certificate of insurance, installer agreement, and a voided check.
Attach job measures and photos provided by the installers into our ERP system for the Project Managers to review.
Manage the department phone lines by answering installer calls in order to provide support and communication to the field and resolve issues.
Maintain and update the department installer map, which includes the locations of installers to make it easier when assigning jobs.
Escalate matters to Installation Manager when needed.

Experience with Microsoft Office, including excellent knowledge of Outlook and Teams.
Effective verbal and written communication skills when communicating with customers.
Proficient computer and phone skills.
High school diploma
Preferred experiencing in manufacturing, dispatching, and scheduling.

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