FSS/SPARK Coordinator
SUMMARY:
The FSS/SPARK Coordinator serves as a liaison between Cincinnati Works and the POAH communities to facilitate participation in the FSS (Family Self-Sufficiency) program, referred to as SPARK* by CW for marketing purposes. Collaborates with CW staff and develops close working relationships with POAH staff and residents.
*SPARK stands for Strategy, Power, Achievement, Resiliency, and Knowledge
PRINCIPLE DUTIES AND RESPONSIBILITIES:
FSS/SPARK PROGRAMMING
- Create marketing materials to explain and promote the program benefits
- Provide material for POAH newsletters to spotlight the FSS/SPARK program’s activities and successes
- Recruit POAH residents into SPARK in collaboration with POAH staff
- Explain the program benefits
- Assist residents in enrolling to become participants, including overseeing the 3 signed document packets required to be officially enrolled in SPARK:
- POAH/FSS documents
- CW intake
- Financial Coaching documents
- Work with POAH Accounting to ensure the accuracy of eligibility
- Coordinate with CW Financial Coach to ensure participants attend sessions at least twice annually
- Report monthly escrow amounts to Financial Coach for net worth updates
- Celebrate achievements and milestones of residents
REPORTING
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- Track SPARK participant data in Salesforce, Change Machine, and other databases
- Update enrollment information via Compass for quarterly reporting
- Complete annual HUD reporting by resident building
- Document net worth and develop a plan to build it
- Review monthly escrow reports from POAH Accounting and update net worth
Other duties as assigned by direct management.