Sighted Guide & Administrative Support Specialist

REPORTS TO: Director of Strategic Partnerships

POSITION: Full-time | Non-exempt (40 hours)

LOCATION: Greater Columbus, Ohio

Travel: Up to 25%

OVERVIEW:

You believe that people want to come together to care for the most vulnerable, yet they struggle to know who to help and how to connect. You know that children shouldn'tshould not pay the highest price when families face extreme hardships, and you want to see the Church and the Community come together to care together. Colleagues would describe you as highly organized, servant-hearted, detail oriented, a multitasking master, and a trusted thought partner.

CarePortal is Care-Sharing technology that drives action for local kids and families in crisis. We subscribe to the vision that through the Church and Community, there can be More Than Enough care for every child through the power of Care-Sharing in local communities before, during, and beyond foster care. The goal is transformation from child welfare to family well-being in the lives of hurting children/families, the Church, and the Community. We develop and mobilize robust Care-Sharing Networks and lead with Courage, Humility, and Excellence.

We do this through the local Church and in concert with child-serving organizations, businesses, and people who care - that’s where you come in.

POSITION SUMMARY:

Administrative Support Specialist & Sighted Guide- Greater Columbus, Ohio

The Administrative Support Specialist & Sighted Guide will provide administrative support, vision assistance, and coordination for the Director of Strategic Partnerships of CarePortal. Additionally, this individual will provide other administrative support and coordination as assigned to CarePortal leadership. They will be responsible for ensuring the smooth functioning of administrative processes, including office management, record keeping, scheduling, logistics and communication. They will need to possess excellent organization, interpersonal and written communication, and problem-solving skills, as well as the ability to work independently and multi-task in fast-paced environments.

At CarePortal, we believe that children belong in the care of healthy, loving families and that families should be supported by a local church and caring members of their community. If you are ready to put your expertise to work for a mission you care deeply about, then join us, and let’s get started as we go all out to reverse the foster care crisis, first in the U.S., and then beyond.

YOUR RESPONSIBILITIES INCLUDE:

Administrative Assistance:

• Prepare and edit documents, presentations, reports, and other materials as required, ensuring accuracy and attention to detail.
• Maintain and update project databases, spreadsheets, and other relevant documentation.
• Track and manage expenses, prepare expense reports, and ensure adherence to budget guidelines.
• Schedule and organize meetings and event planning, including agenda preparation and participant coordination.
• Facilitate effective communication by receiving incoming emails or calls and determining importance.
• Managing calendars and scheduling appointments, including travel arrangements both locally and nationwide.
• Coordinating with other staff members and external contacts.
• Preparing meeting agendas and taking detailed notes.
• Handling correspondence, including email and phone calls.

Accessibility Support:

• Describing visual elements in meetings, presentations, and surroundings (e.g., room layout, people's appearance, visual aids).
• Reading documents aloud, including emails, reports, and memos.
• Navigating digital platforms with screen reader technology and providing verbal instructions.

Information Access:

• Researching and summarizing information from various sources.
• Providing detailed descriptions of visual content, including graphs, charts, and images.
• Transcribing audio recordings or live presentations.

Personal Support:

• Accompany and provide sighted support while traveling with our female, visually impaired Director of Strategic Partnerships.
• Assisting with personal tasks like navigating public spaces, identifying objects, and reading labels.
• Providing transportation support as needed, which may include driving or otherwise arranging transportation.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required.
• Female candidate willing to travel and provide vision assistance female Director of Strategic Partnerships required.
• Currently valid Ohio Driver’s License that is maintained throughout employment required.
• Legally eligible to rent a vehicle during travel required.
• Experience working with individuals with visual impairments preferred.
• Knowledge of accessibility guidelines and best practices preferred.
• Ability to adapt to changing situations and work independently.

PHYSICAL AND COGNITIVE REQUIREMENTS:

• Frequently requires the ability to stand and reach with hands and arms and to walk and use fingers to operate tools or controls.
• Requires the ability to speak clearly, hear, and/or signal people to convey or exchange information, including receiving instructions, assignments, and/or directions.
• Occasionally requires lifting of equipment, materials up to 30 pounds.
• Specific visual abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
• Requires the ability to compare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things.
• Requires the ability to speak to people with poise, voice and volume control, and confidence.
• Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions.

KNOWLEDGE AND SKILLS, YOU BRING TO THE ORGANIZATION:

• Actively listening to understand instructions and needs.
• Familiarity with assistive technology tools like screen readers, voice recognition software, and braille displays (e.g., JAWS, ZoomText, Dragon NaturallySpeaking, etc.)
• Maintaining privacy regarding sensitive information.
• Prior experience supporting visually impaired professionals highly preferred.
• Strong organizational and time management skills with the ability to multitask and prioritize effectively.
• Proactive approach to anticipate needs and provide solutions.
• Exceptional attention to detail and accuracy in work.
• A passion for GO Project’s mission a clear calling to this role and the CarePortal Core Values (Courage, Humility, and Excellence).
• Strong bias towards action and ability to adapt and thrive in a fast-paced & evolving environment.
• Proficient with Google Suite, Microsoft 365, Zoom, CRM systems, Canva.
• Experience with Shark or other visual software preferred.
• Ability to travel nationally and work remotely as needed up to 25%.
• Ability to work a flexible schedule to accommodate occasional travel companionship.

The compensation for this role has a targeted range between $20.00-$22.00 per hour.

The above description is not intended to be comprehensive, but rather a focused list of priorities. Success provides the opportunity to not only build a career but also bring much-needed support and care to local children and families in crisis across the United States. Successful candidates, like all CarePortal, LLC employees, are expected to live and work consistent with CarePortal’s vision, mission, and values.

CarePortal, LLC, a subsidiary of the nonprofit organization The Global Orphan Project (GO Project), is a Care-Sharing technology that drives action for local kids and families in crisis. This platform, which brings Christian churches to the point of care for each request made on behalf of children and families, can be used to connect a diverse network of churches, child-serving agencies, businesses, and individuals who care. Learn more at www.careportal.org.

CarePortal is an equal opportunity employer and strongly values diversity and inclusion in our hiring practices.

CarePortal, LLC offers a competitive benefits package for full-time positions (30+ hours per week) including health, dental, vision and employer paid life insurance, retirement savings and generous PTO plan and a highly competitive, market-indexed compensation when compared to similar non-profit roles. Compensation is commensurate with relevant skills and experience.