GHRA Warehouse and Distribution Center
The Tobacco Lead will work hand in hand with the Tobacco Manager to ensure GHRA Warehouse and distribution members are always served with excellent customer service, with least out of stocks and the best shopping experience.
Primary Responsibility:
This position will be responsible for maintaining guidance and support of employees within the department. This position is also responsible for providing reports such as employee schedules, assigned breaks, receiving product, participation in tobacco inventory, and distributing the workload of the associates.
Tobacco Lead is responsible for all tobacco items received and ready to be stocked in a timely manner. Uses a scanner for product movement and uses equipment in a safe manner. Manage all the returns and upload all tobacco promotion in web portal. The Tobacco lead will also assist tobacco manager placing support orders/replenishment of products with GHRA vendors/suppliers.
Essential Functions:
• Maintain current on all training items to meet company policies.
• Accountably for all items received correctly and in excellent quality.
• Report any inconsistencies to the tobacco manager.
• Manage all the customer returns, single can returns, damage return, special returns, & product recall etc.
• Record retention followed and maintained.
• Maintain stock level of 98%
• Schedules associates for work as needed to ensure coverage and minimize overtime.
• Enter all the Promotion Products allocation in the system according to the deadline
• Keep the Promo Excel File updated.
• Pickup all Return Tobacco from Customer Service every day and verify all the returned tobacco from the System.
• Shipping all returned product back to current vendors/suppliers.
• Ensure that all items are stocked, and area is ready for customers to shop.
• Ensure that Tobacco area of the warehouse is always clean and ready to open on time.
• Ensures that all items are received in a timely manner.