The Cart and Range Associate's overarching responsibility is to provide exemplary customer service. This is the top priority over all others.
Operations
- Ensures the Ranges presentation and appearance is always clean, pleasing to the eye, and impeccable in its presentation, following the guidelines as set forth and measured by Bay Point Golf Club.
- Ensures all members and guests receive the highest level of service.
- Complete daily opening or closing procedures.
- Ensures that the range ball inventory is always sufficient by picking the range/ washing the balls and filling the ball machine.
- Set up and break down of the range tee.
- Hand pick certain areas of the short game area.
- Ensures the cart staging area and cart storage area presentation and appearance is always clean, pleasing to the eye, and impeccable in its presentation, following the guidelines as set forth and measured by Bay Point Golf Club's Head Golf Professional.
- Attends a monthly golf staff meeting that covers training, customer service, and progress since the prior month.
- Follows and implements the management directives, programs, and policies sent to the club by Bay Point Golf Club's Head Golf Professional.
- Touring the cart staging area, bag drop, and driving range several times an hour to ensure it is operating according to Bay Point Golf Club's Head Golf Professional.
- Arrives to work in uniform with name tag on. Look and act professional.
- Keep the golf carts organized and clean with pencils, scorecards, tees, etc.
- Anticipates the guests needs.
- Assists the Head Golf Professional with the cart staging during all tournament operations.
