Human Resources Generalist

Statement of Duties

The Human Resource Generalist (HRG) is responsible for assisting in the daily operations of the Human Resources (HR) department. Responsibilities of this role include recruitment, scheduling, onboarding and orientations, benefits and annual open enrollment, workforce management, retention, and enforcing company policies and practices.

Position Functions

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.

• Manages life cycle of a candidate/new employee.
• Recruitment; Maintains workflow for talent acquisition. Manages recruitment through online recruitment sites, update positions, monitor applications. Manages candidate pipeline thru Paycom our Human Resources Information System (HRIS). Responsibilities include prescreening candidates by phone, scheduling interviews with Hiring Manager (HM), tracking progress in hiring dashboard, timely updates i.e., turndown/move to offer. Submit payment invoices.
• Onboarding: Processes pre-employment verification and manages paperwork. Communicates with candidate, completes background checks CORI, and verifies new hire paperwork is complete. Partner with credentialing consultant & billing specialist for positions that require advanced background checks and licensures. Establish bi-weekly new employee orientation schedule. Coordinate with new hires to confirm dates, times and first day information. Partner with IT specialist to schedule new hires after orientation meeting. Manage online training assignments for new and ongoing training.
• Maintaining physical and digital files for employees and their documents, benefits, credentialing, licensures, attendance records and performance issues
• Employee benefit administrator, accessing online portals for health insurance to make necessary enrollments, changes, or deletions; coordinates bi-weekly electronic deposit for the 403B plan and emails deposit ticket. 
• Supports HR Director with annual benefits open enrollment. Serves as a co-lead of the benefits fair (September). POC for vendors, coordination of events including copies, supplies, and employee communication/participation.
• Administrator on RELIAS, our learning and training platform. Assign, track and provide updates on training for staff. New hires, all staff, annual compliance, department specific and risk management.
• Leave of Absence (LOA), Paid Family Medical Leave (PFML) point of contact for the employees. Fill out and provide forms for employee requests, manage spreadsheet on who/when is on an LOA, follow up with Mutual of Omaha partners and department managers on length of time, extensions, and re-entry back into the workplace.
• Interacts in a professional and confidential manner with employees daily. Handles inquiries from applicants, employees, and colleagues while taking the HR Director as a partner when needed for complex and sensitive matters. Address questions and provide documentation in a timely manner for onboarding, benefits, LOA, COBRA, employment verification and other HR programs.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices and reviews policies.
• Participate in DEIB and Employee Engagement Committees, take minutes, strategize about HR programs to benefit workplace culture. Creating employee engagement plans, and initiating activities thru a monthly and annual calendar of events, potlucks, spirit days, and national recognition events
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Monitor credentialing and CORI inquiries, educational and licensure verification.
• Perform other duties as assigned.

Education and Experience-

A candidate for this position must have a High School diploma or equivalent plus additional training equal to one to two years of college, or attainment of Associates level of post-secondary education. Advanced training working with HRIS, excel, word and other Microsoft computer systems, and (3) three to (5) five years of experience in HR, recruitment, benefit administration or any equivalent combination of education and experience. HR generalist experience or SHRM certificate preferred.

Knowledge, Skills, and Abilities

A candidate for this position should have the following:

Knowledge of: • Basic business principles and procedures, Excel trained in use of spreadsheets, and computer programs. • HR employee labor laws and guidelines in Massachusetts • Paycom/HRIS • External recruitment sites

Skill in: • Accounting and mathematics • Maintaining records and files and verifying information • Solving problems • Accuracy of work.

And ability to: • Effectively plan and prioritize work • Handle multiple priorities simultaneously in a timely manner • Communicate effectively in person, via email and phone. • Work independently and with a team • Pay attention and be accurate with details and inputting information • Meet deadlines. • Maintain confidentiality and professionalism. • Commit to the philosophy and mission of Duffy Health Center which serves the homeless and at-risk population.

Physical and Mental Requirements Employees work in an office setting and is required to sit, talk/listen and use hands more than 2/3rd of the time; and stand, reach, walk, up to 1/3rd of the time. Employee seldom lifts to 10 lbs. Normal vision is required for the position. Equipment operated includes office machines, and computers. Employees may be exposed to hostile individuals or situations.

Work Environment The work environment involves everyday discomforts typical of offices and cubicles, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.

Physical and Mental Demands, Occupational Risk Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects (up to 30 lbs.).