Warehouse Operator-Shipping Clerk E-Commerce Division

WAREHOUSE OPERATOR / SHIPPING CLERK – ECOMMERCE DIVISION

A 100% On-site Position | Full-Time/Hourly | Monday - Friday | Day Shift

Contact for Further Inquiries:

HR@Team-Allied.com

About Team Allied Distribution

Founded in 1976, Team Allied Distribution is the country's leading independent warehouse distributor of automotive exhaust, with over 390,000 square feet of warehouse capacity throughout 26 facilities strategically located in the Western and Midwestern United States. It is a 100% employee-owned company with over 220 employee-owners. Team Allied prides itself on delivering premium-quality products, competitive pricing, fast-paced logistical services, and first-class customer service!

To learn more about our company, visit www.Team-Allied.com

Benefits Package

Team Allied Distribution provides a comprehensive benefits package, including medical, dental, vision, life, and AD&D insurance, along with a 401(k) plan and an Employee Stock Ownership Plan (ESOP). As a 100% employee-owned company, we take pride in fostering a team of dedicated, innovative professionals motivated by ambitious goals.

Employee Stock Ownership Plan (ESOP)

The Employee Stock Ownership Plan, commonly known as an ESOP, is a retirement benefit for all employee-owners. Similar to a 401K, only better! The ESOP grants company stock to all eligible employee-owners and allocates the stocks into a trust account as part of their future retirement fund. The ESOP is a fantastic benefit because the employee-owners contribute zero dollars of their own money to the plan.

Job Description: Warehouse Operator / Shipping Clerk

As a warehouse operator/shipping clerk, the candidate will play a crucial role in managing and tracking the shipment of outbound purchase orders directly related to the company's online eCommerce division including but not limited to preparing and packaging orders for dispatch, creating shipping labels, and ensuring that all documentation is accurate and up-to-date. Additionally, the candidate will coordinate outbound shipments with preferred carriers, handle customer inquiries, and maintain proper inventory records in the ERP system to ensure efficient operations. Secondary obligations include unloading delivery trucks, loading company vehicles, stocking warehouse shelves, and performing essential clerical duties related to the warehouse. The candidate will also be responsible for receiving, inspecting, and verifying incoming shipments and returns (RMAs) to ensure accurate data logging and processing.

Essential Job Duties & Responsibilities

• Perform housekeeping duties to maintain a clean and safe working environment. 
• Stock shelves, receive goods, verify inventory, and accurately record data using a warehouse scanner.
• Accurately retrieve products from warehouse stock and prepare outgoing orders for daily shipments.
• Efficiently and securely pack items for shipment, ensuring all shipping standards and procedures are met.
• Keep track of stock levels and report any discrepancies.
• Accurately review, stage, and ship online dropship orders.
• Print and attach required shipping labels and documentation on all outgoing packages.
• Maintain accurate records of orders, shipments, and tracking numbers.
• Receive and process returns and warranty claims, examine all goods and provide disposition as needed.
• Respond to customer inquiries and fellow team members regarding pending shipments, order status, and returns.
• Accurately enter required shipping records and tracking information within the company’s ERP.
• Address and resolve any shipping discrepancies or order-related matters promptly.

Skills & Qualifications:

• Previous experience in warehouse operations, shipping, or a related field.
• Possess a valid driver’s license.
• Ability to lift heavy packages and stand for extended periods.
• Understanding of shipping regulations, inventory management, and safety protocols.
• Meet insurance requirements, including a minimum of three years of driving experience with a clean record.
• Ability to operate a smartphone/tablet (mobile device) for RMA processing.
• Familiarity with warehouse management systems, and shipping software.
• Proficiency with Microsoft Office Suite and other computer software, including inventory database programs.
• Strong knowledge of customer and personal service principles, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
• Excellent active listening skills.
• Strong organizational and time management abilities.
• Must already possess a Forklift Operator Certification or be able to obtain one within 90 days of hire. Team Allied will fully fund all necessary training and certification programs.

Education:

• High School Diploma, GED, or Equivalent.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations are available upon request for individuals with disabilities to perform work duties.

• Exposure to outdoor environments and varying weather conditions.
• Work in enclosed or open warehouse environments.

Physical Demands and Abilities:

The physical demands described are representative of those required for an employee to perform the essential functions of this role effectively. Reasonable accommodations will be provided to enable individuals with disabilities to meet these requirements.

• Consistently lift and carry 25-50 lbs.
• Safely climb platform ladders up to 12-14 feet in height.
• Perform physical movements such as bending, stretching, twisting, and reaching with the body, arms, and legs.
• Maintain close-range and safe-distance vision for detailed tasks.
• Apply maximum muscle force to lift, push, pull, or carry objects.
• Demonstrate dexterity and coordination to grasp, manipulate, or assemble objects quickly.
• Navigate, maneuver, and drive vehicles safely.
• Engage in physical activities requiring significant use of arms, legs, and the entire body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Team Allied reserves the right to amend this job description to meet business needs.