About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Analyst, East KD Operation position will provide and monitor customer service for inbound/outbound traffic regarding transportation of auto parts for US manufacturing plants (Related vendors for Hyundai/Kia and Suppliers) with container moves.
Responsibilities
- Provide In & Out Bound Operation Services - Covering Ocean In & Out Bound - Monitor Daily Transaction & C/S
- Monitor ocean inbound container moves from the container origin
- Monitor any issues with customs and line hold on the container and handle any issues prior to port of arrival
- Timely preparation of all required documentation to meet required delivery dates
- Set up based on new/existing customers needs to provide smooth supply chain management
- Keep the record of bill of lading/arrival notice/commercial invoice/packing list/MSDS/HAZMAT document to fulfill logistics requirements when need
- Daily Coordinate with Customers with Inquires - Support Daily Inquires
- Maintain list of all approved carriers and route guides by management and implement an effective cost-saving container transportation system
- Thoroughly understand customers’ demand and adjust daily operations to fit customers’ needs including container delivery date change requests
- Send container tracing report to customers weekly or daily requested by customer
- Manage Demurrage/Detention/Chassis Charge to Minimize Cost for the Customers
- Be able to calculate any fees occurred for containers including demurrage, detention, chassis, storage, prepull, stop over, driver detention and etc. and advise customer in timely manner with occurring charges
- Notify customer in advance for the containers that may occur any charges
- Notify any occurred charges to Accounting department so they can invoice customers
- Daily Monitor Urgent Container Moves
- Set up any urgent container moves including late gate, weekend gate open at port and arrange with trucking company to ensure container deliveries to the customer warehouse
- On call 24/7 for any urgency to container movements
- Notify customers with updates from when the container departs from the port to customer warehouse including estimated time of arrival and current location of the container
- Report Statistical Container Moves to the Manager
- Be able to report container inbound movement reports (transit times of vessel, daily, weekly, or monthly container movements) to the upper management in timely manner when requested
- Other Duties as Assigned
Benefits of Working at Hyundai GLOVIS America Inc.
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
