Organization Overview, Mission, Vision and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the 10 Best Places to Live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for three consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Office Coordinator reports to the Clinic Manager. This position is responsible for day-to-day supervision of the front office.
Essential Position Responsibilities
- Engage with customers, patients, guests, and coworkers in a positive and professional manner
- Communicate clearly and effectively with patients, clinic staff, and providers
- Perform clerical and administrative duties in an effective and efficient manner such as scheduling appointments, registering patients, collecting payments, and verifying insurance eligibility
- Schedule appointments
- Scan documents into the electronic medical record system
- Provide information to interdisciplinary providers, as appropriate
Qualifications
- Education: High School Diploma or GED
- Licensure and Certifications: N/A
- Experience: Two years of previous medical office experience, required. Familiarity with medical terminology as well as various medical insurance carriers, required.
Work Environment: This position will spend 80% of the time sitting while performing work in a standard office setting and 20% of work time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.
