Pay Transparency: $25 - $30/hour DOE (base rate plus piece rate for swim instruction services)
Role and Responsibilities
The Aquatics Manager maintains high standards of customer service for the aquatics staff, delivering beyond our member's expectations. This person effectively manages all aquatics staff, programs and facilities to maximize participation, member retention, site profitability and new member recruiting.
Specific Responsibilities
Essential Functions
- Recruit, train, and develop the aquatics team
- Set schedule for aquatics team and be responsible for maintaining staff coverage
- Create, develop, implement and supervise all aquatic programming
- Conduct instruction evaluations and coach instructors
- Respond to member comments, feedback, concerns including comment cards
- Maintains working knowledge of wellness and trends to provide effective information and support to members.
- Conduct new employee and quarterly staff safety trainings
- Administer emergency care to members and guests in need of assistance
- Work as a TEAM with all other departments
- Other duties and responsibilities as assigned by supervisor
Other Functions
- Uphold Active Wellness written policies and procedures
- Enforce policies fairly and consistently
- Assist in managing department Operational Standards of Excellence (OSE)
- Conduct staff operational and safety meetings and trainings
- Prepare an annual budget for the department
- Review, verify, and be accountable for department payroll submissions
- Submits purchase orders or expense reports for any and all departmental purchases according to established club guidelines
- Ensure all department staff members maintain appropriate certifications/licenses/permits as required by their role
- Be knowledgeable about all programs and activities offered throughout the center
- Assist with keeping the center well stocked and clean
- Attend Active Wellness site meetings and trainings
- Handle injury and illness and security incident reporting
