Join us in Viroqua, WI as a Case Manager with our Healthy Families team!

As the area’s leading provider of human services, Family & Children’s Center is looking for talented, motivated, caring & compassionate employees who want to build better tomorrows for children, families and individuals in the community. Your hard work and service changes lives and changes futures. FCC offers a positive, compassionate, and driven team of individuals and programs that support the health, healing, and meaningful life of all who seek our services.

BASIC PURPOSE: Identify and support overburdened families by home visiting in the Healthy Families America model. Promote nurturing parent-child interaction. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Provide direct services to individuals and families referred to the Healthy Families program; in accordance to Healthy Families America’s Critical Elements; maintaining a reliable level of attendance necessary to perform the job; scheduling to be based on what best meets the needs of our participants and Family & Children’s Center.
2. Interview and assess family history and strengths of those families newly referred to Healthy Families Program.
3. Attend and participate in staff meetings.
4. Complete 40 hours per year staff development (20 for part/time) including a diversity credit, Blood borne Pathogen credit, wellness/self-care credit, CMS (billing fraud) training, abuse/neglect indicators & reporting requirements and continuing education in topics directly related to this position.
5. Review case updates with clinical supervisor.
6. Develop and maintain referral sources and conduct community outreach for fundraising and for awareness.
7. Record visits and activities (including screens) and other contacts with participants or collateral contacts on appropriate forms and data bases. The documentation is to be completed and filed within 48 hours of service.
8. Adequately plan and prepare for each visit.

ESSENTIAL KNOWLEDGE, SKILLS & ENVIRONMENT:

Education, Training & Work Experience: Bachelor’s degree in related field with minimum of three years’ relevant experience. (preferred)

Specialized Knowledge & Skills: Working knowledge of child development, behavioral management techniques, family system relationships, communication skills, ability to teach self-sufficiency skills, community resources, recreational activities, ability to teach stress management techniques, interviewing skills and assessment skills.

Equipment & Applications: Able to utilize computer programs specific to the position (Microsoft Office Suite, DAISEY, PIMS, and others as necessary).

Work Environment & Physical Demands: Working in participant’s homes and throughout the community with partner individuals and agencies and referral sources.

Benefits at FCC:

• Paid time off through accrued vacation and sick time & 9 recognized holidays – plus an additional floating holiday! 
• Customize your insurance needs - medical, vision, and dental options to fit your family.
• Health Savings Account- FCC makes monthly contributions!
• Life insurance covered 100% by FCC.
• Short term and long-term disability insurance available
• 401(K) Savings Plan- FCC will match up to 3% of the employee’s contribution (a 50% match on the first 6%).
• Business Casual dress code policy – dress appropriately per your schedule.
• Our Clients – the biggest benefit of all is that you are making a difference by supporting members in your local community!