Join us as a Monitor with our Safe Visitation/Tracking team in Winona, MN!

BASIC PURPOSE: This position will be under the direct supervision of the Program Supervisor. The Monitor is directly responsible for monitoring the families’ adherence to the rules and procedures of the visitation program and maintaining safety for all families. Monitors will track juvenile and adults clients by phone, unannounced face to face visits, or other assigned means. Monitors will be expected to work night, weekend, and some holiday hours as well as some day time hours, and complete assigned documentation of conducted services. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Transportation of children to and from visits in accordance with applicable laws & agency policies as required for case. 
• Supervising visits between non-custodial parents and their children. 
  • Maintain a high level of safety for all visits.
  • Report any alleged or suspected child abuse and/or neglect in accordance with program policies. 
  • Effective communication with all visit participants and involved parties.
  • Ability to intervene or end visits if parent’s behavior is deemed inappropriate.
  • Ensure participants are following the rules of the visits.
  • Communicate any concerns with the case manager and supervisor.
  • Follow all policies and procedures required by the program to safely supervise visits and/or exchanges.
• Complete face to face or phone checks of clients in their home, community, or school setting as scheduled. 
• Perform Breathalyzer Test and Urine Analysis as directed by supervisor.  
• Complete documentation of performed services and submit within the expect timeframe.
• Participate in all required trainings set forth by the program for all services provided, such as monitoring, tracking, testing, etc.
• Maintain regular and reliable level of attendance and timeliness necessary to perform job responsibilities, including regularly attending staff meetings.
• Perform all other duties as deemed necessary by supervisor to effectively fulfill job responsibilities.   

ESSENTIAL KNOWLEDGE, SKILLS & ENVIRONMENT:

Education, Training & Work Experience: High School diploma or GED required. A bachelor’s degree or associates degree in human services or a related field (pursing degree is acceptable). Relevant experience may compensate for education. Monitors MUST be 20 years of age or older and have a valid driver’s license. Ability to work effectively and non-defensively with a variety of personalities. As well as being away of and sensitive to the diversity of clients, co- workers, and other persons in the performance of the job duties.

Specialized Knowledge & Skills: Training or experience working with domestic violence cases and child protection cases (not required but preferred). Flexibility to work evenings, weekends and some holidays.

Equipment & Applications: Microsoft Word and Email

Work Environment & Physical Demands: Work is performed in a variety of settings, indoor and outdoor and employee will be required to lift children. Will be sitting and/or standing for long periods of time.