Public Programs Coordinator

The Senator John Heinz History Center, the Smithsonian’s home in Pittsburgh and the #1 History Museum in America, is currently seeking a Public Programs Coordinator.

This junior level position is a two-year appointment that works closely with the Director of Public Programs to help develop, organize, facilitate, and evaluate all public-facing events at the largest history museum in Pennsylvania. 

The Public Programs Coordinator assists with day-to-day operations and administration of the museum’s programs, providing essential support while working closely with other departments and ensuring a high-quality experience for visitors.

As the nation approaches its 250^th anniversary in 2026, this is an exciting opportunity to join the History Center’s award-winning team and assist with the planning and execution of high-profile programs.

This is a full-time, salary, non-exempt position reporting to the Director of Public Programs.

Key responsibilities: 

• Works with Director of Public Programs and Communications Team to plan and execute new public programs that support traveling and long-term exhibitions, collections, and initiatives
• Assists with on-site coordination of in-person and virtual programming
• Assists with creation of event forms, floorplans, and other logistical planning documents
• Works closely with Events team to coordinate setup and breakdown of public programs
• Assist Visitor Services team with visitor communication and exceptional customer service
• Assists with program evaluation and the strategic implementation of visitor feedback for future programing

Why Work at the Heinz History Center?

• Be part of a museum recently named the #1 History Museum in America by USA Today and Best Museum in Pittsburgh by readers of Pittsburgh Magazine!
• Rewarding, mission-driven work at a Smithsonian-affiliated museum that makes a substantial impact in the community
• Dynamic workplace located in Pittsburgh’s historic Strip District
• Flexible work schedule
• Full benefits package including medical, dental, and vision insurance
• Paid Parental Leave
• 403(B) retirement plan
• Paid time off
• Nine (9) paid holidays
• Company paid life insurance / LTD
• Wellness and Employee Assistance Program
• Discounts in the Museum Shop and Café
• Public transportation and parking options nearby

• Minimum of Bachelor’s degree in a relevant field or equivalent demonstrated work experience.  
• Preferred: 1-2 years of experience with the development, execution, and evaluation of public-facing events.
• Ability to work evenings, nights, and weekends as necessary.
• Multi-tasker who is highly organized, motivated, and detail oriented.
• Strong written and verbal communication skills.
• Maintains a positive attitude with a passion for collaboration and exceeding expectations.
• Proficiency with Microsoft Office suite.

The History Center is an Equal Opportunity Employer. The History Center celebrates diversity and is committed to treating all applicants & employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.