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Communication Care Center Specialist

Job Details

Otsego, MN
Corporate Office

Description

Accurate Home Care
Proud to be named, for the second year in a row, a 2024 Star Tribune’s Top 200 Workplaces
AND the 2024 Work/Life Flexibility Award

 

Have you ever been told your good with people? Are you detail oriented and resourceful? This part-time (16 hours/week) position might be for you.

Who are we?

Accurate Home Care provides quality care to our patients in the community. CCC Specialists are customer focused and the first positive contact clients, families and care givers have with Accurate Home Care.

What's in it for me?

  • Location: Otsego
  • Hours/days: 2 days in Office, 8am-4:30pm (must include Wednesday) 16 hours/week
  • Competitive exempt rate (based on experience)

What will I be doing?

  • Operate telephone and software system to assist caller by answering questions and/or routing the caller to the appropriate representative
  • Provide office support including but not limited to data entry, medical records, checking and forwarding faxes, transcription, scanning, completing form order requests, mail and various other types of administrative support
  • Use professional communication both verbal and written while providing exceptional customer service to all inside and outside contacts

Qualifications

What skills do I need to bring?

  • HS diploma
  • One year of customer service or call center experience preferred
  • Basic understanding of home health care services
  • Basic understanding of medical terminology required
  • Fluent in the English language
Apply