Receptionist/Admin Assistant - Asheville

Receptionist/Admin Assistant - Asheville

Reports to:   Employee Relations Manager               

Supervises:  N/A

Summary Statement:   Under the general direction of the Employee Relations Manager, the person in this position is responsible for greeting visitors either by phone or in person as well as providing administrative support as requested.

Essential Job Functions

• Greet visitors, determine the reason for visit and direct them accordingly.
• Answer incoming calls, directing calls to the appropriate person.
• Provide administrative assistance to as requested.
• Assist CLVC on clinic days and provide backup to CLVC as scheduled.

Marginal Job Functions

• Assist other personnel as time and knowledge permit.
• Participate in training and meetings as requested.
• Perform other duties as assigned.

Skills, Knowledge, and Abilities

• Must be able to work professionally as part of a team with other department employees.
• Must be able to comprehend and perform duties using established work and safety procedures.
• Must have strong phone and customer service skills.
• Must have strong computer skills.
• Must be detail oriented.
• Must have skills in using Microsoft Word and Excel.

Education and Work Experience

• A minimum of one year’s experience in an administrative/reception position.

ISO 5.3 Organizational Roles, Responsibilities and Authorities

IFB employees have the responsibility and authority to ensure to produce first quality products that meet our customer requirements.

EEO Statement

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.  IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.